Have just returned from a wonderful break with the family staying at the Grand Hyatt Nusa Dua. The grounds, public areas, pool facilities and staff were wonderful and a pleasure to enjoy but the actual rooms whilst acceptable were certainly in need of updating as they were very tired. In fact wing 1 was being renovated at this time and... More

First, I would like to say the service was good, people are friendly, the facilities are VERY well kept and there are no complaints I can think of.. The reason I do not put 5 stars on this great hotel is because the construction, room, pool area, and atmosphere is a bit old fashioned and soon they will probably need... More

Great and friendly spot for kids and families, we preferred and loved several times the rooms with club privileges including more privacy inside the big hotel complex. Every time a pleasure to come back to Bali and Grand Hyatt to have a break from Jakarta!

We stayed at the Grand Hyatt in Nusa Dua on vacation. We stayed there for 5 days. I expected to give it a 5 star rating, but have to limit it to 4 stars, only because the property's rooms seem to require maintenance and upkeep. I had a broken shower knob and a broken sink tap. It took nearly 36... More

We stayed for 4 nights in May 2013. The resort is huge and set in well maintained grounds with beautiful gardens, pools and fish ponds. The advantage of a big resort is a wide choice of restaurants and swimming pools, but on the negative side it is a long walk to get places, which although we enjoy walking, in the... More

Stayed here for 6 nights 2A 2C, nice resort, but when we arrived (late at night) we opened the door to our room there was a mouldy smell, which was off putting but too tired to change rooms. For a 5 star resort, the rooms were dated and really need to be upgraded. Even the tap in our bathroom was... More

Starting with positive points: really beautiful setting of this huge resort, very good spa, clean and spacious rooms, nice food... Unfortunately considering the prices and usual standard of Grand Hyatt hotels, I was a bit disappointed with the service which was usually slow and not as attentive as you could expect. However this was my first stay in Bali so... More

This is a good family hotel with very good facilities, excellent breakfast, reasonable pool, service is good with most people trying to accommodate your needs, you will need a good driver to take you around places, we had a VERY GOOD DRIVER (+6281337977933) ring him before you get there he will pick you up take you to your hotel and... More

I stayed at Grand Hyatt for 3 nights. It has large rooms and spacious but unfortunately without a view of the sea. It seems like most rooms are all facing each other with a courtyard. Breakfast is monotonous as the spread is the same everyday. The hotel could try to vary their offering for the benefit of their customers. Beach... More