Excellent value for money considering we decided to mix things up and stay at competitors - they did not compare at all. Very clean room (returned and requested to stay in same pool facing room) and new facilities. Wonderfully friendly and accomodating staff - even accepted cheaper offer rate when we extended our initial stay of 3 days. Eventually ended... More

This hotel has a good location. Near to the airport and recreation area such as waterboom, discovery mall and food services.... But the music from other property really annoyed me. You have to ask the room that face the pool.

We have just come back from 5 days in Bali and once again the Sun Island Hotel staff spoilt us with all their brilliant service and hospitality from being picked up at the airport by (Wayou) think spelt wrong, and including reception (Devi), restaurant (Gio) and all the room service crew. They remembered us from our previous stay and were... More

Stayed here for three nights from May 2. From start to finish it was very enjoyable. Friendly efficient staff, clean spacious modern rooms and a fine breakfast. The only flaw I could find and this is just a personal opinion is that by design the swimming pool is all the same depth of 1.2m . That aside I could not... More

i was staying at this hotel for few days with my family. overall is a good hotel just next to discovery mall in kuta bali. it is a good hotel for a family but considering the price i coild not find shaving kit nor could i find a children playground. if you are looking for a hotel with an access... More

I was here with my hubby and 5 year old daughter last year. Had doubts when I booked the hotel as it was pretty new and not much reviews. However due to the location (which is located at the Kuta shopping area), I decided to give it a try and it did not disappoint me! The first impression was the... More

Firstly BRAVO to the staffs of this hotel.. From Security Officer to Front Desk Officer. From Room Service to Housekeeping Service & restaurant staffS. They deserve a medal on Customer Service wise. Room are awesomely nice BUT i'm not saying this hotel are perfect. Yes there are some minor problem too such as the room's phone button spoilt and pool's... More

Staff are friendly an helpful. Room is clean and with reasonable price. 10 mins walk to city centre, convenience Location to beach and shopping wall. Swimming pool is nice! Luv it and will stay here again!

checking in is not smooth here , first they ask for visa or master card after room was paid for though expedia, this was fine as a lot of hotel do this for security but what was not ok was she took $200 us on me master with out asking, then we book 2 rooms for 5people we paid for... More