Stayed here 6 nights just after New Years. We had 4 bedroom villa B8. I'll start with the negatives since there are so many...first day we had maintenance guys working for a good 4 hrs digging up the grass fixing the wiring. Not exactly what you want when you book a private villa. There are no lounge chairs to lay...
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Dear guests,
Thank you for choosing to stay with us during your holidays in Bali.
I take always all comments positively as they help us improve our service and standards
I am quite surprised to see the negative comments about the staff as they are always praised for their service and professionalism by most of our guests. I will review...
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We have been to Bali 8 times (from the ex Ritz Carlton via Conrad/Intercontinental to the best villa 200 at Oberoi Seminyak plus Oberoi Lombok). But this time we have chosen Pat Mase villas for our long term stay (4 weeks) in Bali to enjoy, to get away from the winter and also to work. We must say that this...
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Dear guests,
Thank you again for choosing to stay in our hotel during your long holidays in Bali.
It is very significant for us to read that our hotel is comparable to such huge brands as Intercontinental or Oberoi and I am very happy to read that you appreciate our focus on our guests. It is correct and should be...
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This hotel was beautiful and had a nice serenity. It was a good spot if you dont want to be in the hustle and bustle of Kuta and Seminyak etc. It is about a $5 cab ride (which is about 15mins without traffic) to get into Kuta, so its not too far at all. There are some beautiful places to...
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Dear Ms. Carlyon,
Thank you again for choosing to stay with us during the Christmas/New Year period and wishing you the best for the year 2012.
I am very happy to read that we exceeded your expectations in many ways and that you mentioned the names of two staffs working in Front Office. We had a telephone problem during that...
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....thats how the villas looked like when we stepped into them. It was an experience close to stepping into your perfect place that you have only dreamt about. The staff were so friendly and courteous, it would make you feel conscious at times. The property is breathtaking except that the way it is built it aint best designed to be...
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Dear guests,
I would like to take this opportunity to wish all a Happy New Year 2012 full of happiness and success and wonderful trips.
Thank you for the nice comments and to see that the stay exceed the guests expectations.
It is true that our open-air concept is perfect for dry weather and sunny days but be aware that...
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This review is about a year late, but I felt it was worth sharing as the hotel Pat Mase made a beautiful lasting impression on my wife and myself during our honeymoon start in Jimbaran in June 2010. We chose the place given the attractive location close to the Jimbaran Beach (which in my opinion was way better than the...
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Dear guests,
I would like to thank you for taking the time to send your comments following your stay at Pat-mase and it is always nice to receive positive comments like these on December 31st!
It is very important for us to always exceed our guests expectations and to be recommended by them.
May I take this opportunity to wish...
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There are 20 gorgeous private and quiet villas at Pat Mase, each with its own private pool, adjoining a larger, shared pool. The staff are lovely and can't do enough to help. Another bonus is that it's on the road to the Ayana Hotel, so we spent every evening at the Rock Bar! It was fantastic. The only problem is...
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Dear Kristy Oehler,
Thank you again for choosing to stay in our resort during your holidays in Bali,
I am very happy to note that we exceeded your expectations and will share your impressions to my team. It is true that Jimbaran is one of the most elegant and chic destination in Bali and pne the reason is because it...
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Checked into the Villa at about 1pm but finally settled down at 5-6pm. First, the rooms were seriously infested with mosquitoes. Had to call reception to send someone to spray insecticide to kill all the mosquitoes. Secondly, was peeved that the master bedroom has full amenities while the other rooms were so basic, that is not fair if you're sharing...
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Dear Miljs 123,
Thank you for choosing to stay at Pat Mase during your holidays in Bali,
I always take very positively all comments and would like to bring some answers:
- Bali is a tropical destination and now is the rainy season although it is not really raining or during mornings and evenings but of course, there are more...
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We've been to Bali many times and given the price bracket, Pat-Mase could and should be better. Rooms are a good size and decor is tasteful. I agree with many others about the little things being not quite right - towels, linen, chips in the bath, tiles chipped or missing and really very poor in many places. Promises of renovation...
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Dear Wadells,
" Should and could do better": I really agree with the guests in saying that!
I read that the guests have stayed in July 2011 when we had to stop the renovations due to high occupancy (I think everybody can understand that we cannot be at 85% occupancy as in July 2011) and do renovations at the same...
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The villas here are absolutely amazing! We were blown away when we arrived! The staff were awesome - so helpful and always very prompt! We checked in quickly and they took us on the golf cart to our villa. We had our own private plunge pool, plus a shared pool for about 4 or 5 villas as well. A beautiful...
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Dear " Little Miss Lady"
Thank you for choosing to stay with us during your holidays in Bali and I am glad to read that we exceeded your expectations.
The staff of Pat Mase is regularly praised for their service and professionalism; the villas for the space and typical Balinese style that include open-aired areas.
Thank you also for highlighting...
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We decided to stay here after the long flight from Seattle as our first stop on a 3-week trip to Bali and Flores. Here are some random notes: Semi-long walk to the lobby. Spacious living areas. In need of maintenance. Waterfall had missing tiles and was empty/not operating. Staff was very friendly. Not much in the way of amenities nearby....
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Dear Sir,
Thank you choosing to stay in our hotel during your holidays in Bali,
I also would like to thank you for your comments that I always take very positively and for posting two photos that show the beauty of the place,
The swimming-pool tiles have now been replaced and the villa has been renovated as we do one...
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