One of the best value hotels in the area. we upgraded to a deluxe room and it was worth it. The pools are big and it's right on the beach. a short taxi ride to all the best restaurants and shopping areas but quiet enough to relax if you want to. Nice breakfasts and all staff are really friendly. Would... more

My husband and I were greeted effieciently enough, but it was all downhill from there. The room was terrible - dirty bath and toilet, old / dated TV with awful reception and decor reminscent of an early 90's hotel. Certainly not what we expected from somewhere with such high repute. We looked beyond the room and were prepared not to... more

Having spent a week in a not so great villa hotel, the Sofitel was a welcome relief. From the great service at checkin, to the large well set out room, it was all beyond what we had expected. The gardens are extremely well maintained with a few giant lizards to be seen in the big ponds. The pools are great,... more

From the moment we arrived the service was exceptional. Our room was not ready straight away, to make up for it they put leis around our necks and sent us for a free cocktail at the pool bar. We were then escorted to out room and again pleasantly surprised. Though it felt like walking a half marathon to get to... more

We had high expectations of this hotel, not only because of the #1 TA rating, but also due to the location & web photos. WELL...what a let-down it was when we arrived. Rooms are out-dated, senior staff are sterile (no smiles) and the whole 'French' theme is rather comical. Far better for your money out there. more

We spent y nights at the Sofitel and enjoyed almost every aspect. The pool was fantastic. The location is good. The staff pleasant and the rooms top notch. Couple negatives. My wife and I stayed in a garden view room. On Friday and Saturday night we hear this thumping bass sound. We thought the people above us were partying. It... more

Stayed here for 5 nights, and it was very nice - but could be better for a 5 star resort. In the five nights prior to my stay here, my friend and I stayed at the Hard Rock Hotel in Kuta; the Hard Rock is 4-star, yet I preferred it there than the Sofitel. The staff are absolutely lovely, and... more

We stayed at Sofitel Seminyak for 10 days in August this year. First impressions - WOW! The gardens and pool areas are amazing, they make you feel like you've just arrived in a tropical paradise. At check in we were sat down with a cold towel and ice tea, we arrived at 11am so our room wasn't ready yet, so... more

stayed here in september on my honeymoon. on arrival in the room all we could hear was construction work going on.when i complained we were moved to another room only to find the same problem occurring a few days later.when i complained the staff didnt really want to know. we were offered nothing to help accommadate us. it was a... more