By far this was the most traumatic experience of my life. The problems statred right from the time we steeped into the hotel. there is no proper check in process whcih clearly indicates how safe it is to stay here. no identity proofs were asked at the time of check in and I made the check in entries while I was doing the check out. The electricity was not available for nearly around 20 hours out of the 24 hours I stayed at the hotel. no power backup provision was available and we were provided candles. the so called deluxe huts were dripping when it started to rain. the owner of the hotel Mr. jolly stays in Dehradun and cares least about what you are going through. the staff managing the hotel is highy unprofessional and knows little about room service. When repeated complaints were lodged by me the owner asked staff to provide us complimentary breakfast. The staff is not available round the clock for room service and we had to call the owner again and again to get someone to our...
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