My title of the review more or less sums up the experience. Whenever i look for hotel then i fix some basic criteria depending on my purpose of visit. This visit of mine to Varanasi was to catch up after 28 years and get the feel of the ghaats and the Ganges. Though i negotiated with some star hotels but... More

We found this place while wandering about the ghats and booked in for a few nights. It has a good location about 5 mins walk through the streets or along the ghats to the main road. We booked the double room with balcony and a/c. the room was a good size and had a fridge and cable TV (flat screen)... More

The rooms seem to vary from a couple with great river views, to grubby boxes with dodgy wiring and NO windows! And all variations in between, located over a number of equally dirty buildings (? hotels all with different names) When we arrived the surly 'manager' couldn't have been less interested in us if he had tried. In fact the... More

My overall experience of the hotel is good. The person on the checking desk Sanjay was very helpful. He provided me with the best view room and we had a deal about the whole arrangement. The food was ok but expensive. But to find the hotel was a big task. They should put more signs on the main road as... More

Booked into aircorn and was not given one until I complained. Beware of the tours. They promise a price and upon completion a tip for the driver and the tour guide is demanded which I refused to pay. The aircorn tripped in 40 degree weather, the toilets did`nt flush. Not the cleanest of places. If you need a beer, its... More

If you stay in Palace on steps (which isn't a real name of the hotel) being in a room with Ganga view is a must. The rooms we've been in were refurbished and acceptable. The hotel offered us a boat tour and and a guide who made our Varanasi experience excellent. At firs we thought that we'll pay much more... More

Came back from Varanasi yesterday and stayed in Palace on Steps for a couple of stays. The location and property is very very good with an equally horrible service and nasty behviour. Some oversmart UP Guys probably the biggest crooks I have ever seen, run the place (no idea who the owner is). We had booked standard rooms and once... More

BEWARE !!!"The Palace on the Steps" doesn't actually exist it's the website name for a group of 3 atrocious guesthouses.This place has to be the worst hotel I have ever been conned into booking, It's absolutely disgusting ( and Iv'e seen a few) I thought the other reviewers must be fussy first time tourists, as some of the reviews were... More

My friend had a good room for a few days but most of the guest houses associated with hotel are not high quality. Some have hot water; some don't. Beds are typically hard like most places in India. Had to ask for towels and linens. WiFi only works in main hotel lobby. Restaurant has a nice view and is agreeable.... More