We stayed here for 2 nights and hated every moment of it! From the grayish towels to the strange smelling bathroom, to the grubby looking furniture, everything felt dirty. More

We stayed here for 2 nights. The hotel is about a 20 minute drive from the centre of Varanasi. It is a large hotel and the lobby and public areas are all maintained very well apart from the ladies public toilets were quite disgusting, we did inform the reception staff but no one did anything about it. The rooms are... More

The room was very comfortable, clean and well-equipped. The restaurant staff were very friendly. Breakfast was excellent, especially the local "dosa" and "uttapam". They hotel staff were accommodating and the overall service was pretty good. The room wasn't set up for 3 people, but they took care of this efficiently. If we asked for something, we got it, rather quickly. More

We stopped here for breakfast and lunch as part of the Buddhist train tour. We were ripped off by the waiter over mineral water, and he caused an argument for charging us when we told him that he should have told us beforehand. More

I have stayed in 9 other hotels in India and this is by far the worst. Initial impression of the grand foyer and atrium is very encouraging. But this is a hotel run on a budget for tourists by the bus-load. Rooms and landing are unclean, please see attached photos showing: - bathroom with cracked toilet - dead insects by... More

Though the access to this hotel is not so good. However one forgets the entrance as soon as one reaches at the lobby level. Hotel is a part of HHI chain of hotels. Its other HHI counsins are located at Bhubaneshwar and kolkata. HHI as it is known as in short offers star category services to its guests. Rooms are... More

Even though we booked and asked again at the time of checking-in for non-smoking rooms, we were given smelly ones which were also not properly cleaned with broken curtains.... Finally we changed rooms to slightly better non-smoking ones. Staffs at front desk were lacking professionalism and could not even settle our bill properly. The food for breakfast and a la... More

The communal areas are lovely but dont be fooled. The bedrooms are average and the bathrooms clean but shabby and thats being polite. This is the worst hotel we stayed in during our short trip to India. The room staff are very helpful, the desk staff hopeless and/or rude and there was a fight in the kitchen between serving staff... More

I have rarely come across such indifferent service anywhere in the world and it was certainly unique for India - the other 7 hotels we stayed at during this trip all provided excellent service. The inside of the hotel could be nice but the rooms were dirty. They didn't even bother to clean our room until we complained at 7pm-... More