This hotel is located right next door to the Radisson and Ramada. The drive to the Gange takes about 15 mins. Thor hotel is not the cleanest one I've seen. Beds were fine but for example, the shower curtain had not been washed for many years. The bathroom in our guestroom had a very strong sewer smell. The small pool... More

The quality of the hotel did not match with the description. The pictures of the hotel are old and have been taken when the hotel was new. You should indicate the age of the hotel and give some indication of the surrounding of the place. The whole hotel needs to be redone. Also, we didnt like the fact that the... More

The hotel staff is not all proffessional. Mr. Lee(Manager) is pathetic as a Manager and he should be rather handling a dharamshala not a hotel. They categorise it as a 4star hotel but my personal experience and suggestion is to all people looking forward for a hotel in varanasi to avoid this hotel at all cost. it is a nightmare... More

I booked this hotel via Hotels.com in 15 days advance. I reached Varanasi and called up hotel to confirm my booking 3 times but they said no room booked with them on my name. After hotels.com intervention, hotel Zeeras (Mr. Lee) confirmed my booking and I confirmed him back that I will reach hotel by midnight. But when I reach... More

Have just arrived in this hotel about an hour ago, and have already had to ask for the bed to be changed, We have booked into the suite which on first impressions is very nice with rocking swing, lcd tvs etc. Waited 3/4 of an hour to get the bed changed. Staff very unhelpful with couldnt care less attitude. If... More

At Zeeras I had one of the finest experiences. To be frank I was not knowing anything about this hotel. I had planned to go to other big named hotel in the same area. Luckily they didn't had any room available. Then I moved to Zeera's and stayed there for 2 days. The rooms were classy with flat LCD TV... More

we were meant to stay 4 nights here and instead only stayed 3 nights, the staff were not helpful, the restaurant workers pushy and dishonest, rooms do not have hot water, food was ok but beers were expensive and service times were very very long

I arrived in this hotel after a 16 hour trainride. When I got into the room there where no towels. I asked for towels and got a tiny towel to wipe my hands, no big one to use after a shower. It took me about 1 hour to get 1 big towel (we were with 2 people, so had to... More

I had prior booking with confirmation from the Hotel. When I reached Hotel, the person Reception , very reluctantly alloted the room only when shown my booking confirmation on my Blackberry. We had to wait for 30 min for the hotel boy to come and pick-up luggage. When visited the coffee shop for so called complimentary break fast, witnessed the... More