Stayed for one night stay was very comfortable and pleasant. Rooms were very nice and clean the breakfast was nice with best quality of food. roof top was nice with Taj View. Overall the stay was very good and pleasant. we shall recommend this hotel to our all the friends and Guest.

We were booked in here for a night on 12/3/13. The sheets were filthy, the electrics were dodgy, the aircon was noisy when it worked, the breakfast was poor served in cracked stained pots. The only good thing was a view of the Taj Mahal from the roof.

We stayed in a double room. The bed was big, nice pressure on shower (warm) but no view from the window as it opened into another room. Roof top terrace had views of the Taj Mahal, which were almost uninstructed.

While the pictures advertising the place clearly show a 4-story building, when we arrived at the Crystal "Retreat", it was clear that the photos had been enhanced. Crystal Retreat is basically the 4th floor of a shabby commercial building. You have to walk up a flight of stairs to get to the elevator. While the interior is nicer than the... More

The hotel was very neat & clean, well located in the market area; but there are a few ifs & buts- 1. The room size is good, but bathroom is a bit small. 2. The water does not become very hot in the geyser, and also the pressure of Hot water is very low, thus it was impossible to take... More

The hotel is on 4th floor of a commercial building, getting into the hotel is a problem (the lifts are super small) but otherwise its a decent hotel . The room was good and the toilet was clean. Breakfast is OK. Only the Gumbad and upper portion of the Minars is visible from the roof top restaurant, so don't make... More

Please do not book this hotel, the pictures and hotel is completely different. Its a scam. Cancelled the hotel room and my guests choose to stay in another hotel . No refund. Avoid this hotel at any cost.

The rooms were very average, the wifi was horrible but for what we paid it was okay. The staff, however, were very accommodating and helpful throughout our stay. It isn't very clean at all and the sheets were stained. Only 1km to the Taj Mahal!

Yesterday while travelling from Delhi to gwalior , we decided to stay in Agra and booked this hotel using hotels.com, we reached this hotel at 10:20 pm. The first shock we got that this hotel is only a single floor that is few rooms on the fourth floor of a building. There is no parking facility ,and we had to... More