I actually missed out to review this hotel after I visited Ooty. First of all , exccellent service, and thanks for making it special. They have been friendly and I still remember the day they bought flowers and arranged for the candle light dinner. This was agreed upon and somehow it was missed in itenerary during stay, when they come... More

I stayed in hotel on may 22nd to 24th. i did not expect. service was very good...........staffs all very nice......... and GM. Mr. Durai kannan has taken care us like his family....... we enjoyed with sapphire grand ooty........ God bless you all

I stayed in this hotel on 15 th April 2013 with family, booked two delux rooms. The rooms are spacious with the first floor room having good view of the valley. The ground floor room had a bath tub. Neatly done rooms with a dressing area, spacious bathrooms, tv, hot water, toiletries. Room service was very prompt and staff was... More

The location might not be gr8, but the staff is extremely cooperative and courteous. The food was good. Complimentary breakfast had good variety. The room was clean and the washroom was big and neat. A nice experience all in all.

Staff are extremely courteous. We traveled sometime in August and we got an upgrade as they were overbooked. The entry is a little dingy, however the market and the botanical gardens are very close and walkable. The place is affordable and the people are nice. The place has a small garden outside where you can laze around if you have... More

Totally Horrible Place and the managers are goons. Had booked a car for sightseeing, they took all the money and said car Broke down and thus not available, but money cant be refunded. Shall try to fit you in some other car. Waited for 6 long hrs for no avail. Was forced to forgo the money and wasted 6 precious... More

Lemme tel you, the entry to this hotel will scare you.You have to go amongst houses and reach its entry, and then you park your car outside. The rooms are fine not too great, but the staff is exxxxtremely courteous and will show you all available rooms and you can have your pick.The garden is well maintains and I got... More

Stayed at the hotel from 17-19 Aug. As mentioned in the previous posts, the staff courtsey is unquestionable. They can arrange a two wheeler upon request to explore the market area which is around half a km from this place.The Manager Mr Durai Kannan is a very polite man and responds promptly to your requests.The breakfast (thats included in your... More

The staff at the hotel is quite courteous and service is good. But lacks cleanliness in the rooms. Bathrooms are clean thanks to renovation. There is some construction coming up right beside this hotel so dusty and the approach road is small. The hotel is small, food is ok. The room did not have method of heating or A/C. So... More