the premises of a former Maharaja's Palace way past its prime. the heat is not turned on until Dec. so you are relegated to a small space heater and hot water bottles in the room. They never thought to bring space heaters into the bar area until we asked. In the absence of a liquor license, you could get room... More

Arrived to a very cold hotel, told that central heat won't be on until December but small heating blower in room... insufficient for the size. Offered hot water bottle for humidity ladden sheets. Mildewy shower. Pieces of paint peeling from ceiling and wall behind bed bubbling from water seepage. Hot water avaialbe from 6 to 10 AM and from 6... More

Decided to stay here for 3 nights because of the location. Got disappointed once we reached there. The Palace is very much run down. Can be much better place than thought of. The sofa's in the rooms were so old and worn out. The central heating doesn't work so we were given hot water bottles, but the place was cold.... More

We booked through a travel agent in India to stay for two nights but we decided to vacate after just one night as we decided not to waste our time staying there. It is very poorly maintained and although they charge 5 star rates it is something like 2 1/2 or 3 star. When we were there it was rainy... More

It was a surprise delight. Booked this property as could not find any interesting and classy hotels in Ooty while searching online. Came across this property of Welcome Heritage Group. It was an old palace of some maharaja, which was later converted to a hotel. Hotel is located about 3-4 kms from Ooty town center on a small hill overlooking... More

The Fernhill Palace has probably the best location in Ooty. A magnificent palace, but so poorly maintained that it is a disgrace. The gardens are non existent, the interiors musty, poorly maintained and service pathetic. A chance visit to the kitchen located in the basement made me wonder if we would survive our stay. The hotel had ben taken over... More

We stayed in this hotel for 2 days with my Husband and friends family . It is the best luxury hotel I've ever stayed. We would say that we had the best Royal treatment form the beginning. The hotel itself a mesmerizing building architecture spread over 40 acres of lush green environment with a breath taking view of the Valley.... More

Fern Hill Palace: Ooty We have stayed in the hotel during the month of October 2010. We came across the hotel while booking our tickets through spice jet and we found the presentation attractive and decided to take a chance. We called up the hotel & spoke to Jenkin who confirmed the booking and also provided some concession on the... More

We have stayed at many good hotels in India and aboard, but this hotel is the best. At this place we felt so much at home that on the day of the check out we were literally feeling sad. We stayed from 15th July to 19th July, 2010 and felt that the vacation was too short. The staff were very... More