We stayed here for 1 night in March(Yuvarani Suite) and it was the best in Ooty. I notice few comments which shows their disappointments, but overall, i will say it's a good and best place to relax and enjoy the scenery. Despite the price which is quite high, you can have the experience staying in a real palace. I feel... More

The welcome was rather less warm than the farewell, and the large cold rooms made us long for home where at least we have the option of some heating. Modern, and rather unsightly radiators (given the faded grandeur of the surroundings), were in evidence but were never switched on during our stay in February. The food was mediocre, the bar... More

We stayed at this property in the month of December for 3 days. I have to start by saying this- the property can be better maintained than its current standards. The positives include: this is a huge property in this heritage city; the rooms are huge with a lots of sitting space; Generally well kept rooms. We were given a... More

the premises of a former Maharaja's Palace way past its prime. the heat is not turned on until Dec. so you are relegated to a small space heater and hot water bottles in the room. They never thought to bring space heaters into the bar area until we asked. In the absence of a liquor license, you could get room... More

Arrived to a very cold hotel, told that central heat won't be on until December but small heating blower in room... insufficient for the size. Offered hot water bottle for humidity ladden sheets. Mildewy shower. Pieces of paint peeling from ceiling and wall behind bed bubbling from water seepage. Hot water avaialbe from 6 to 10 AM and from 6... More

Decided to stay here for 3 nights because of the location. Got disappointed once we reached there. The Palace is very much run down. Can be much better place than thought of. The sofa's in the rooms were so old and worn out. The central heating doesn't work so we were given hot water bottles, but the place was cold.... More

We booked through a travel agent in India to stay for two nights but we decided to vacate after just one night as we decided not to waste our time staying there. It is very poorly maintained and although they charge 5 star rates it is something like 2 1/2 or 3 star. When we were there it was rainy... More

It was a surprise delight. Booked this property as could not find any interesting and classy hotels in Ooty while searching online. Came across this property of Welcome Heritage Group. It was an old palace of some maharaja, which was later converted to a hotel. Hotel is located about 3-4 kms from Ooty town center on a small hill overlooking... More

The Fernhill Palace has probably the best location in Ooty. A magnificent palace, but so poorly maintained that it is a disgrace. The gardens are non existent, the interiors musty, poorly maintained and service pathetic. A chance visit to the kitchen located in the basement made me wonder if we would survive our stay. The hotel had ben taken over... More