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Sherlock Hotel, Ooty

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All 70 Ooty hotels

Sherlock Hotel

3.5 of 5
Tiger Hill Road | Upper Thalayatimund, Ooty 643001, India
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Sherlock Hotel
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Ranked #2 of 70 hotels in Ooty
4.5 of 5 stars 195 Reviews
Most recent review
“Comfortable Stay, Excellent Service.”
4 of 5 stars Reviewed 6 June 2013
smnss Bangalore, India
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195 reviews from our community

Traveller rating
    98
    78
    10
    5
    4
See reviews for
Families
77
 
Couples
90
 
Solo
3
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bangalore, India
1 review
“Comfortable Stay, Excellent Service.”
4 of 5 stars Reviewed 6 June 2013

We stayed at Sherlock-Ooty for about a week in the month of May 2013. We had a comfortable stay there, and the service of the hotel staff was excellent. We would like to thank Mr.Vinod, in this context. Also would like to personally thank Vivek, Sameer, Sadhyaram Yadav, Deepak Ragvansi, Lawrence and Shiva. The food was good and service was... More

Was this review helpful? Yes
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
10 June 2013

Dear Guest Thank you for your feedback and we are absolutely delighted to know that you vacationed at Sherlock resort. Our staff at the resort will be thrilled to know that you not only enjoyed the service but also the food our resort offered. Please continue to provide us such feedback as it helps us gain insights as to what... More

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“A Horrible Holiday”
1 of 5 stars Reviewed 2 June 2013

Truly one of the worst holidays I have ever had. Though we booked more than 3 months in advance, they messed up our reservations and reserved only three rooms instead of four for our 13 member group. When we arrived at the hotel, they gleefully informed us that they have only three rooms available and what could they do, they... More

Was this review helpful? Yes 3
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
4 June 2013

Dear Guest At the outset we thank you for taking time to write your experience on Trip Advisor.We really value all your feedback as it gives us a chance to grow and improve on our services. We are really sorry that there were only three rooms available during your check in. This was an unintentional mistake due to your earlier... More

mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Best hotel in ootty”
5 of 5 stars Reviewed 28 May 2013 via mobile

I ll rate this 10 out of 10 in all aspects food location and service. This is not one of the usual commercial hotel one finds every where but it's a nice small pleasant hotel with only nine rooms, which I think is its UPS. Chef Deepak prepares amazing food. Manager shiva is also very helpful and always prompt to... More

Was this review helpful? Yes 3
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
31 May 2013

Dear Guest, Thank you for sparing your valuable time and posting a great review of our hotel on Trip Advisor. We do appreciate hearing from our guests as their comments are vital for us to continue in improving our services We are happy to note that the services rendered by our team were to your satisfaction. We look forward to... More

Chennai, India
1 review
“Memorable moments in this hotel”
5 of 5 stars Reviewed 26 May 2013

From the moment we walked towards this hotel (we didn't even get in the door before the staff came running out to meet us!) we were treated very very well. We were ushered in, given warm facetowels and cold drinks, shown our room and the facilities. The front desk staff and the manager are all awesome and every staff member... More

Was this review helpful? Yes
littlearth, Public Relations Manager at Sherlock Hotel, responded to this review
28 May 2013

Dear Guest, Thank you for sparing your valuable time and posting a great review of our hotel on Trip Advisor. We do appreciate hearing from our guests as their comments are vital for us to continue in improving our services We are happy to note that the services rendered by our team were to your satisfaction. We look forward to... More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
“Best Property in Ooty”
5 of 5 stars Reviewed 25 May 2013

Me & My family have stayed in the month of May we had a very good experience. The room that we had taken was of standard size enough for 2 people to spend our holiday. 100% clean rooms. They provide coffee maker in the room. I am very happy about the fire & hot water bottles in the evening. The... More

Was this review helpful? Yes 1
littlearth, Public Relations Manager at Sherlock Hotel, responded to this review
28 May 2013

Dear Guest Thank you for your feedback and we are absolutely delighted to know that you vacationed at Sherlock resort. Our staff at the resort will be thrilled to know that you not only enjoyed the location and ambience but also the service our resort offered as well as the food. Please continue to provide us such feedback as it... More

Palakkad, Kerala, India
2 reviews
3 helpful votes 3 helpful votes
“My Review about Sherlock -Stay Date April 15th to 16th”
1 of 5 stars Reviewed 12 May 2013

My family and my friend who accompanied me from Nigeria stayed in Sherlock on 15th April2013. The first impression was goo, cleanliness was good. The food quality was very poor for lunch as well as dinner. Breakfast was not far, but the worst experience was water. There was no water on 16th morning till 11.00 am. after repeated requests from... More

Was this review helpful? Yes 2
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
16 May 2013

Dear Guest At the outset we thank you for taking time to write your experience on Trip Advisor.We really value all your feedback as it gives us a chance to grow and improve on our services. We are really sorry for the poor experience regarding the unavailability of water This is not typical of our Property. Having read your comments,... More

bangalore
1 review
1 helpful vote 1 helpful vote
“great experience”
5 of 5 stars Reviewed 5 May 2013

Hi all, i was in sherlock with my family from 28th april - 1st may. Overall the experience was great. Sherlock has a great garden and a good restaurant. Quality of the staff is also excellent. After reaching there we spent most of our time in the well maintained garden. Rooms are also kept clean.They have only nine rooms and... More

Was this review helpful? Yes 1
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
9 May 2013

Dear Guest Thank you for your feedback and we are absolutely delighted to know that you vacationed at Sherlock resort. Our staff at the resort will be thrilled to know that you not only enjoyed the location and ambience but also the service our resort offered. Please continue to provide us such feedback as it helps us gain insights as... More

Bangalore, India
Reviewer
4 reviews 4 reviews
“Sherlock, ooty!”
4 of 5 stars Reviewed 29 April 2013

This Hotel is on top of a small hill on OOTY Hill! its beautiful! front office people, chef, serving people are very good ones, they are friendly and will help you to any extend. i needed pain killer and pain ointment! these guys went down from hotel to city and got it for me. very care taking guys. rooms are... More

Was this review helpful? Yes
See 3 more reviews by Sumeethkumar for Ooty
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
9 May 2013

Dear Guest, Thank you for sparing your valuable time and posting a great review of our hotel on Trip Advisor. We do appreciate hearing from our guests as their comments are vital for us to continue in improving our services.We are happy to be of assistance to you in getting your medication from the town. We look forward to your... More

Chennai, India
2 reviews
“Very friendly hotel & friendly staffs”
5 of 5 stars Reviewed 29 April 2013

As we arrived at reception, the front office lady came out from her office and she greeted me, we enter the office the house keeping lady came with the face towel and welcome drinks. And this excellent personal service continued throughout our stay, after dinner we got a hot water bottle and fire its very nice in ooty. Rooms are... More

Was this review helpful? Yes
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
30 April 2013

Dear Guest Thank you for your feedback and we are absolutely delighted to know that you vacationed at Sherlock. Our staff at the resort will be thrilled to know that you enjoyed the service and atmosphere Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again... More

Bangalore, India
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Go there only for the view”
3 of 5 stars Reviewed 26 April 2013

After reading very good reviews for this hotel on TA, i decided to book this one for our anniversary visit to Ooty. Since the previous 2 trips had been to Wayanad and Coorg and had stayed in homestays both the times, I dint want another homestay experience(not that my previous experiences were bad, but this time i wanted a "normal"... More

Was this review helpful? Yes
See 6 more reviews by rnagara for Ooty
littlearth, Public Relations Manager at Sherlock Hotel, responded to this review
29 April 2013

Dear Guest At the outset we thank you for taking time to write your experience on Trip Advisor.We really value all your feedback as it gives us a chance to grow and improve on our services.We are glad that you enjoyed the location and the property. We are really sorry for the food served was not upto your expectations and... More

 
 
Sherlock Hotel
Sherlock Hotel
4.5 of 5 stars 195 reviews
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Hotel Summarization (Beta)

What travellers say

  • “HOT WATER” (7)
  • “Fire place” (5)
  • “Dining room” (4)

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Additional Information about Sherlock Hotel

Address: Tiger Hill Road | Upper Thalayatimund, Ooty 643001, India
Phone Number:
Region: India > Tamil Nadu > Ooty
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
#1 Romantic Hotels in Ooty
#3 Family Hotels in Ooty
Price range (per night): ₹3,412 - ₹6,881
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Sherlock Hotel Ootacamund

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Sherlock Hotel
Tiger Hill Road Upper Thalayatimund
Ooty 643001
India
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