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The Gateway Hotel Pasumalai Madurai

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Traveller (1705)
Room & Suite (390)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#6 of 92 hotels in Madurai
Location
Cleanliness
Service
Value
Travellers' Choice
The Gateway Hotel, Madurai is a scenic Garden Resort located atop Pasumalai Hill overlooking the Meenakshi Amman Temple. The Resort is set amidst 63 acres of landscaped gardens with chalet styled rooms spread around a colonial bungalow. The hotel is 16 KMS OR 40 Mins drive from the Madurai Airport and 8 KMS or 30 MINS from the railway station and city centre. The Comfortable and spacious room enjoys views of the Kodai Hills, Meenakshi Temple, gardens or the city. Ayurveda Massage center, outdoor pool, tennis court, badminton court, table tennis and billiards are some of the facilities that one can indulge in while staying at the Hotel. The hotel also offers delectable choice of cuisine at the Restaurant “Vista”, also offers palm reading and peacock feeding. Madurai is known for its beautiful Kanchipuram silk saris in hand-woven, interweaved designs made with Jari, or gilded silver wire. Madurai is a historic city with ancient temples that offer interesting sight-seeing options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Billiards
Kids stay free
Secured parking
Wifi
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Special diet menus
Table tennis
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Romantic
Quiet
Languages Spoken
English, Hindi
Hotel links
Special Offer:Stay a Bit longer
2,062Reviews8Q+A100Room tips
Traveller rating
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Ashwini M wrote a review 17 Mar
1 contribution
The manager Mr. Thangapandiyan sir was very friendly and hospitable, he gave us the best room and is very polite and cleared all doubts about the stay was willing to help us the entire stay a special thanks to thangapandiyar sir and the taj hotel
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SChaurasia wrote a review May 2023
Hyderabad, India26 contributions2 helpful votes
+1
Hotel's Favourite
Hard to imagine, such a quiet and serene place located in the middle of a bustling city. No noise from the busy world filters into the hotel property. Lush green surrounds this beautiful property, that is home to more than 100 peacocks. You see them dancing and playing everywhere, near the reception, near the pool, or your room. It’s a fantastic sight. Stayed here for 2 nights for the regular temple visits and were satisfied in all departments. We were greeted with happy and welcoming staff, since we travel with our pet dog, small things really matter to us. Check in was smooth. Rooms were very comfortable with excellent amenities, good AC and mattress. Had a small pretty balcony attached to the room. The pool has a guard and is well maintained (my son had an amazing time here), there is a moon deck and the view of the city from here is serene. The restaurant serves some delicious food and we had some excellent Belgian beer to pair our tikkas. We met and engaged with some really good staff like Eashwar ( security officer ), good local knowledge and a very helpful nature, Arul ( F&B manager) took care of our small needs. Overall an excellent place to stay and a must when you visit Madurai. Some other staff that need to be mentioned who made our stay comfortable- From F&B ( Subal, Sudipta, Suhani, Souvik, Nalram, Ramesh, Suresh, Manoj), from Security (Yellappa-Security Manager, Vinoth-Front desk), from reception ( Anshu & Ritika ).
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vishal Srivastava, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 22 Oct 2023
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! We extend our heartfelt gratitude to you for sharing your insightful review following your recent stay at Taj Gateway Pasumalai, Madurai. Your feedback is invaluable, as it provides us with a clearer perspective of your stay and helps us ensure our guests' experiences are nothing short of exceptional. We are thrilled to learn that you found your stay with us to be a memorable one. Your kind words about our property, the dedicated team, and the services provided inspire us to continually enhance our offerings. In particular, we deeply appreciate your mention of the exemplary service rendered by our staff. Their commitment to ensuring your stay is beyond your expectations reflects our commitment to guest satisfaction. By taking the time to write a review and share your experiences, you contribute to our continuous improvement. Your insights not only guide us in delivering exceptional service but also assist other travelers in choosing an exceptional place for their stays. We eagerly await the opportunity to welcome you back to Taj Gateway Pasumalai, Madurai, for another remarkable stay. Your loyalty and feedback are the driving forces behind our constant quest for excellence. Thank you once again for choosing us, and for your generous review. Warm regards, Vishal Srivastava General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Prasun N wrote a review 13 Mar
Kolkata (Calcutta), India133 contributions55 helpful votes
To start with , it's location is on small hill top. And they have really maintained the old colonial part along with fantastic blending of new additions. And that too at different levels. Really marvelous. Food is excellent. Rooms are clean, neat, spacious. Again got a free room upgrade. And ALL staffs that we interacted were superb, courteous, smiling. Special mention :: Subal, Sudipto, Subhas, Abhishek, Aarti, Priti, Pandiyan, Eashwar, SobiThomas, Saina. It's really an exceptional experience that we got. Thanks.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ramaswamy m wrote a review 13 Mar
1 contribution
Very clean and plesant atmosphere with Peacocks going around the field and you can feed them with the help of Courteous hotel staff. The food is amazing with very delicious and tasty.Staff are extermemly helpful and welcoming you. Good view of Surroundings from the hill top.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vilas D wrote a review 10 Mar
1 contribution
Taj Gateway, Madurai has a wonderful combination of a great property and matchingly warm employees & their hospitality across the touch points like reception, security, electric carts, room service and restaurant (Vista). The peacocks added to the whole experience, which was wonderful and memorable. One minor correction they could do is to ensure that all electricals are well maintained. Unfortunately the city of Madurai offers no enticing tourists attractions, except the Meenakshi temple and the Murugan Idli which cannot last beyond a day. We still stayed 4 days to enjoy the Taj.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Plan a leisure stay on the wonderful property as there is nothing in Madurai except Meenakshi...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Simran05 wrote a review 9 Mar
Mumbai, India27 contributions11 helpful votes
Stay was good but we had limited options for food unlike Taj as a brand.Rooms were spacious but too far from restaurants. too many steps to climb. We had stayed in Colonial Room. Ambience of the Hotel and Peacocks all around were the main attractions.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gr0mitp0et wrote a review 9 Mar
Newcastle, United Kingdom93 contributions125 helpful votes
Somewhat faded grandeur. Hotel is functional but in need of refurbishing and up dating. Rooms are large but a bit sparse. Bathroom was a little past its best. Good was average. Accommodation is spread around the area so there are walls to reception, the dining area and the pool and the gym. Reception is either up steep steps or quite a climb up a roadway. At least 60 acres of the gardens are scrub and not accessible. View from dining terrace is good. Long drive down hill to get to main road and not located in centre of the city. Overall functional but could be better.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ozallan wrote a review 8 Mar
Sydney, Australia1585 contributions352 helpful votes
+1
A sprawling property on a hill overlooking the city. Lots of trees and gardens as well as being lovely & quiet. But so many stairs up and down to get anywhere. People of a certain age or disability may find this a bit daunting particularly in the heat. You can ring for a buggy pickup but sometimes it’s a bit of a wait. I had a huge room with a king size bed as well as a dining table & chairs as well as a lounge. It opened up into a lawn area & the occasional peacock appeared. There is an on-suite with a walk in shower. As big as the room is, it’s a pretty soulless & in desperate need of an upgrade. For a Taj it’s all a bit tied. There is a TV with plenty of channels. If you need English channels just ask for them to be set. There is wifi throughout which is reasonably fast and stable. There is also a nice pool but up & down a large flight of stairs. The grounds are nice to walk around, except for the stairs, so many stairs! And there is too much red painted concrete (which actually needs repainting) It’s too far to walk to the city so transport is required. You are captive to the hotel restaurant unless you arrange transport. Breakfast was included & there was a good selection of hot & cold dishes both Indian & Western. The front desk staff were disappointing. Was not given any info on meal times and on other activities available at the hotel. And the app which you are asked to download to open the room door did not work so was given a card key instead. Overall not at a five star hotel standard and not up to the high standards expected from a Taj property. Really disappointing.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Guest, Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced and will work to address your concerns. Please provide your contact number and a convenient time to speak to further discuss your stay and how we can improve. Your input is invaluable to us. We hope to hear from you soon. Sincerely Vishal Srivastava General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Film G wrote a review 8 Mar
New England1018 contributions413 helpful votes
The hotel is a large, rambling heritage property on a hill overlooking the city. Very quiet (except for sounds from the temples below). This is where prime ministers and presidents stay. Our room was large, with a massive bathroom and an equally massive closet/storage room. Case goods are getting old. Service is friendly and accommodating, but a bit slow. This slowness tends to be focused on the younger staff, who seem perpetually confused. People with special food needs are serviced well, but it takes some doing to make that happen. The restaurant could do a better job labelling food for allergens. Tennis, a spa, pool and more.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ram Praveen wrote a review 5 Mar
Chennai (Madras), India6 contributions1 helpful vote
I always preferred to stay in taj hotel. But this destination- Taj Madurai totally different environment- Pleasant stay & top of the Pasumalai hill- full of peacock - staff r so friendly- I mention few of staff members Sujith , Pandian, Soby, easwar, sina, Govind. WiFi Hari . I recommend to my friends and family. Thanks
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Esteemed Guest, Greetings from the Pasumalai hills of Majestic Madurai! Thank you very much for choosing to stay at Taj Madurai and for sharing your delightful experience with us. We are thrilled to hear that you had a pleasant stay and that our hotel offered a different and enjoyable environment for you. We are delighted that you found our location atop the Pasumalai hill to be serene and peaceful, full of the beauty of peacocks. It warms our hearts to know that our staff, including Sujith, Pandian, Soby, Easwar, Sina, Govind, and WiFi Hari, made your stay memorable with their friendly and attentive service. Your kind words will be shared with them, as they take great pride in ensuring our guests' comfort and satisfaction. Thank you for recommending Taj Madurai to your friends and family. We are honored to have earned your loyalty and look forward to welcoming you back for another exceptional stay whenever your travels bring you to Madurai. Warm regards, Vishal Srivastava General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹8,373 - ₹13,596 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduMadurai DistrictMadurai
NUMBER OF ROOMS
63
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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THE GATEWAY HOTEL PASUMALAI MADURAI (Tamil Nadu) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Gateway Hotel Pasumalai Madurai
Which popular attractions are close to The Gateway Hotel Pasumalai Madurai?
Nearby attractions include Madurai Meenakshi Amman Temple (4.5 km), Aayiram Kaal Mandapam (4.6 km), and Gandhi Memorial Museum (6.8 km).
What are some of the property amenities at The Gateway Hotel Pasumalai Madurai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Gateway Hotel Pasumalai Madurai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Gateway Hotel Pasumalai Madurai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Gateway Hotel Pasumalai Madurai?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Gateway Hotel Pasumalai Madurai?
Conveniently located restaurants include Royal Court, Murugan Idli Shop, and Madurai Kitchen.
Are there opportunities to exercise at The Gateway Hotel Pasumalai Madurai?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Gateway Hotel Pasumalai Madurai have airport transportation?
Yes, The Gateway Hotel Pasumalai Madurai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Gateway Hotel Pasumalai Madurai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Gateway Hotel Pasumalai Madurai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Gateway Hotel Pasumalai Madurai?
The staff speaks multiple languages, including English and Hindi.