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The Gateway Hotel Church Road

3.5 of 5
Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
Hotel amenities
The Gateway Hotel Church Road
Ranked #1 of 8 hotels in Coonoor
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149 reviews from our community

    Trip type
Traveller rating
    71
    54
    21
    2
    1
Date Rating
Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 21 May 2013 NEW

Beautiful place, well maintained property, lot of space for kids and family to play and enjoy. 150+ years old property and off course TAJ legacy of customer service was awesome. Staff was highly professional and ready to help always, no communication problem, most was the staff was trained to interact with guests. Food was high quality and very very good.... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
22 May 2013

Dear Mr.Arora, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation for the services rendered were shared with the team. Sir, we strive to maintain... More

Jersey, United Kingdom
2 reviews
5 of 5 stars Reviewed 18 May 2013

We stayed there recently and it was an amazing experience. This place would remind you of a English cottage Inn as this was apparently a school which was renovated, rather tastefully, by Taj. There are plenty of such places in Ooty/Coonoor but what made the difference is the service. The entire team was fantastic and in particular the guys at... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
19 May 2013

Dear Ms.Jersey, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation for the services rendered by Anand, Richard and Anandkumar were shared with the team.... More

Pune
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 May 2013

We stayed here during May 2013. The property is beautifully located in the nature. This is almost a 150 years old property and still maintains that old world charm. We were greeted with a very warm welcome and all the garland and fanfare. The staff was extremely warm, cordial, courteous and welcoming. Many of the times we felt the staff... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
16 May 2013

Dear Mr.Koham, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation for the services and facilities and your special mention of our chef were shared... More

Bangalore, India
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 7 May 2013

It was in beginning of March 2013, that we decided to take a break from Bangalore and I would say we would never regret our decision to stay at this heritage property instead of staying at Ooty. Place is near to the city centre, still quiet and peaceful. It took us a few minutes to locate the place, but once... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
9 May 2013

Dear Mr.Deval, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kinds words of appreciation were shared with the team. Sir, we strive to maintain high standards of product... More

Bangalore, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 May 2013

We stayed here during our family vacation in May 2013 for a night. The rooms were quite spacious and excellent in facilities. The property had well maintained lawns and a good restaurant. The service was quite good and so was the food quality served in the restaurant as well. The hotel is located at about less than 2 km from... More

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See 2 more reviews by callchandru for Coonoor
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
8 May 2013

Dear Mr.Chandru, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation were shared with the team. Sir, we strive to maintain high standards of product... More

Coimbatore, Tamil Nadu, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 April 2013 via mobile

We had Buffett lunch on 16th April 2013. waste of money, they charged Rs800 per person but literally gave nothing not even a non veg soup. Chicken gravy was not in spread but hastily made a dummy gravy . Ice cream old stock it seems. We checked rooms standard room is ridiculous . For Rs8000 plus tax it is nothing... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
22 April 2013

Dear Mr.Feroze, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your meal experience at our restaurant on 16th April 2013. I am quite perturbed and embarrassed to know that we did not live unto your expectations. I have taken this up with the chef to ensure we improve our product and... More

Mumbai, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 April 2013

Another delayed review! This is a simply stunning property and one can spend a lot of time just reading on the lawns sipping chai. Wonderful if you have children who want to run around. There are bicycles and a badminton court. Lovely to just relax. Fabulous rooms! And good service. The food is nothing to write home about but the... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
20 April 2013

Dear Guest, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. We have noted your feedback regarding the billing process for the "Dosas on the lawns". We will certainly address... More

Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 April 2013

It was in March 2013 that I stayed for 2-nights at the property. It is a heritage hotel which is very well maintained. We were a bit skeptical about staying in Coonoor rather than in Ooty (which is at a higher altitude & cliched :P).But as soon as we checked-in , we were absolutely sure of our choice. The hotel... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
20 April 2013

Dear Ms.Moushmi, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Sir, we strive to maintain high standards of product and service and feedback such as yours go a long... More

Mumbai, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 April 2013 via mobile

A very good property with rich history. Checkin was very fast and on our way to the room the person gave us insights on the history of the place and changes since Taj group bought the property. For such an old property, it is very well maintained and is really beautiful. Last week of March is when we went and... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
14 April 2013

Dear Mr.Rungta, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Sir, we strive to maintain high standards of product and service and feedback such as yours go a long... More

Worcester
Top Contributor
79 reviews 79 reviews
74 hotel reviews
Reviews in 65 cities Reviews in 65 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 7 April 2013

There is history and character in and around The Gateway, and it is in a pleasant location close to but detached from the centre of Coonoor. It is comfortable and traditional, but not stuffily so, and has the feeling of a peaceful retreat in this interesting and attractive part of the Western Ghats. Rooms are large and well equipped. We... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review
13 April 2013

Dear Guest, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback through Trip Advisor regarding your stay with us during the recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Sir, we strive to maintain high standards of product and service and feedback such as yours go a long... More

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Additional Information about The Gateway Hotel Church Road

Address: Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
Region: India > Tamil Nadu > Coonoor
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service
Hotel Style:
#1 Romantic Hotels in Coonoor
#2 Family Hotels in Coonoor
Price range (per night): INR4,409 - 10,269
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Nestled In the heart of rolling mountains and drifting mists, guests at The Gateway Hotel find it easy to lose themselves in the beauty of soothing views and exotic surroundings. No two rooms are alike at this historic hotel with old world charm. An artful blend of colonial architecture and contemporary amenities ensures that guests will find their stay here to be a relaxing experience ... more   less 
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Also Known As:
Gateway Hotel Coonoor

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The Gateway Hotel Church Road
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