Jaisalmer is known for its hospitality. This hotel on the other hand is just the opposite.The staff treats foreigners better than Indian people from my observation. Each is guest should be treated the same regardless. The main person who is in-charge of this hotel doesn't even know how to dress properly to greet his guests. Hotel in general is very... More

Great hotel staff extreamly helpful good choice of food highly recommended More

We stayed in Rang Mahal for 2 Nights in February 2012. Once we entered the hotel, we were greeted by the magnificent fort-like facade of Rang Mahal hotel. It was like stepping inside an ancient fort in immaculate conditions. We were surprised by the vast expanse of the hotel property. We stayed in the Left Wing of Rang Mahal. The... More

I personally advise never ever to stay in the Rang Mahal, Jaisalmer as this could just goof up your entire trip. The hotel gives you no freedom to enjoy, even the hotel staff is untrained and have absolutely no sense to talk to the customers.There is a restriction to every thing in the hotel. Rang Mahal, Jaisalmer seriously sucks....!!!! If... More

It was a pleasure to stay at this hotel. From the greeting, the offer of a spa treatment after a long journey, to the comfortable room, superb outside dining experience, and sparkling pool it was a treat! More

Location - good - close to hanuman chowk, on the way to Sam. Property - palatial, high quality cultural programs. Rooms - good Reception - atrocious interaction - slams the phone before conversation is over, lies that a certain room-service has been performed while it hasn't been, etc. We were a couple and a child, they tried to force upon... More

They must have replaced all the staff since the reviews below were written. I've rarely encountered such an unhappy, unsmiling, sullen group of employees. We got one smile from a delightful room service young man, but that was it. Front desk in particular needs some basic customer service/interaction training. Our room was pretty worn out and old. The bedding is... More

I had a one day stay in this hotel, Staff is nice and helpful, rooms are clean but heating system is not available in deluxe rooms. Food is specially made for foreigners, but not good for spice loving indians. Everything is good just cost is too much..i would suggest you phone/mail them for price and negotiate before checking in hotel.... More

A very modern hotel constructed like a mahal (palace), beautifully decorated with wall murals depicting Rajasthani culture. Excellent restaurant service and good food though a bit expensive. Some training for the reception staff to help clients plan their sightseeing in an optimal way, would be highly desirable. Overall a very pleasant experience. Highly recommended More