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Star Homes, Fortaleza

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Granada C Wings, Kalyani Nagar, Pune 411014, India
Ranked #22 of 43 Speciality lodging in Pune
2.5 of 5 stars 2 Reviews
Star Homes, Fortaleza
7 traveller photos
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2 reviews from our community

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Mumbai
1 review
2 helpful votes 2 helpful votes
“Worst experience ever! Completely ruined our vacation!!”
1 of 5 stars Reviewed 24 December 2011
2
people found this review helpful

If you are reading this please make sure that you heed this warning and make sure that you do not subject yourself to this place.

They lie freely while taking your booking and then the level of service is absolutely terrible.

We had cockroaches in the apartment, bed bugs which left us in a bad state after one night of sleep. No cutlery, no dustbin, no breakfast, no Internet, nothing!!!!

Absolute waste and then we have to site and argue with their useless "housekeepers" who will tell you there are no towels cause they are all being dried! How can you not have spare towels for your guests?!!?!?!?!

We asked for blankets and were told that we should have asked for them earlier in the day as they need to take them from other Guest apartments and now the Guests are asleep. Well u see it is cold in the night and it was our first time in the city so you can't possibly expect us to know in advance do you?!

We had to make do with some extra... More

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Paris, France
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“False promises. A huge discrepancy between their website and the reality!”
1 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

NOTE : I looked at these apartments on their website and had a few doubts so I emailed them for clarifications however received no reply! I decided to call to make the booking and asked a couple of questions. Pity I didn't think to query them in detail - at least we would have saved a load of hassle!

On arriving at the apartment - "Penthouse" as I was impressively told on the phone, my husband was so disappointed with the quality of the apartment that he asked for his money back. They refused so we decided to stay just the one night and check out in the morning. Here is some of our feedback :

1. Description is not as described on their website!

The whole flat is not premium by any stretch of the imagination. There were missing floor tiles in the sitting room. The "Queen" bedroom did not even have a proper sized sheet on the bed. The mattress was 50% visible because it was only covered with a single bed sheet! In my life I've... More

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Additional Information about Star Homes, Fortaleza

Granada C Wings, Kalyani Nagar, Pune 411014, India
Price range (per night):* INR2,000 - 7,000

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Star Homes, Fortaleza
Granada C Wings, Kalyani Nagar
Pune 411014
India
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