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All 41 Aurangabad hotels »

Keys Hotel The Aures

3.5 of 5
Hotel amenities
Padampura Circle, PO Kranti Chowk, Aurangabad 431001, India (Formerly Pride Biznotel The Aures)
Ranked #3 of 41 hotels in Aurangabad
4.0 of 5 stars 18 Reviews
Keys Hotel The Aures
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18 reviews from our community

    Trip type
Traveller rating
    8
    7
    2
    1
    0
Date Rating
Pune, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

We spent a weekend at this hotel with family in the month of May. The rooms were clean and well maintained and the service was pretty good. The complimentary breakfast was plenty with the hot items like idli/vada etc being replenished periodically. There were a few minor glitches: we werent offered the welcome drink that was mentioned in the reservation... More

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The Aures, Owner at Keys Hotel The Aures, responded to this review
26 May 2012

Thanks so much for your valuable feedback. We know that you had various options to stay in Aurangabad and are extremely glad that you gave us the opportunity to serve you. The couple of observations in respect of the welcome drink and the shower are being addressed immediately. Not really sure how did you find the pricing on the higher... More

Mumbai, Maharashtra, India
1 review
5 of 5 stars Reviewed 5 May 2012

We had read the mixed reviews on trip advisor and also had reservations about the quality of hotels in Aurangabad(it seemed remote!). We checked in 3 rooms. Though the AC malfunctioned in one of the rooms, the hotel tried to revive it! ultimately they decided to give a discount on the stack rates. This was not the only pleasant surprise.... More

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The Aures, Owner at Keys Hotel The Aures, responded to this review
8 May 2012

We thank you very much for your valuable feedback and appreciation. We are extremely glad that you liked the hotel and the facilities. Such feedback coming from highly discerning and widely traveled guests surely add to the motivation levels of the young team of professionals ably led by Satyajit. Look forward to welcoming you again soon... More

Mumbai, Maharashtra, India
1 review
5 of 5 stars Reviewed 2 May 2012

I was at the Keys Hotel The Aures in the month of April with my family. I must say everything about this hotel is excellent. Hospitality - very good, Food - very good, service - very good. I had certain reservations about my diet, the Manager there took personal care and ensured that i get the best food on time,... More

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The Aures, Owner at Keys Hotel The Aures, responded to this review
5 May 2012

We thank you very much for your valuable feedback and appreciation. We are extremely glad that you liked the hotel and the facilities. Yes, the young professional is indeed Satyajit and well 'he was just performing his duties'. We know that you have various options in Aurangabad and are extremely glad that you gave us an opportunity to serve you.... More

Pune
1 review
5 of 5 stars Reviewed 17 April 2012

I have stayed with my family for only 1 day in this hotel. Rooms, Service and Food is really excellent. I will recommend this hotel for all. I am sure, you will also share your experiance after your trip.

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The Aures, Owner at Keys Hotel The Aures, responded to this review
18 April 2012

We are extremely thankful to you for your valuable feedback. In our quest of maximizing guest satisfaction, your feedback motivates us immensely. Many thanks for recommending our hotel. Look forward to serving you again soon. We suggest a weekend in July-Aug for a short getaway would be a great opportunity, when you can also explore Ajanta, Ellora and Lonar. More

mumbai
1 review
5 of 5 stars Reviewed 11 April 2012

Everything About "The Aures" was excellent. Place , Food , Hospitality & Service was all topclass. We enjoyed our stay and would love to visit again.

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The Aures, Owner at Keys Hotel The Aures, responded to this review
18 April 2012

Many thanks for your valuable feedback. We are extremely glad that you liked the hotel and the services extended. Your words of encouragement deeply motivate the young team to keep doing the basics right aimed at guest satisfaction. Would love to welcome you and family back soon. More

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 30 March 2012

Simple but very clean and spacious rooms. The front desk service was not friendly and rude at first but things got better once the duty Manager was back on duty. Staff lack training to be polite and to be proactive The food was good but could have been better served.Our first experience of Keys hotel grouip.and we liked it We... More

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The Aures, Owner at Keys Hotel The Aures, responded to this review
11 April 2012

Many thanks for your feedback, it is really appreciated. We are sorry for the gaffe on the part of the front desk but are glad that the senior team member redeemed the situation for you. The suggestion with respect to the staff training has been escalated and is being gradually implemented. You would notice the difference on your next visit.... More

Pune, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

I stayed with my wife and two kids .. everyone liked is very much .. no chance to make any complaints. Hotel staff is really very nice. I will definitely stay there again. Hotel need to provide some children activities like pool table, TT or other indoor games. Not sure about how they can built the swimming pool.

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The Aures, Owner at Keys Hotel The Aures, responded to this review
25 February 2012

Thanks so much for your feedback, sir. I am glad you and your family liked the hotel. The team really gets motivated to give their best with such words of encouragement as we strive to be simply the best hotel of Aurangabad. Your suggestion about kids activities is well accepted. A few board games and books would be introduced shortly... More

Roorkee
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

I booked this Hotel thru Expedia and on the webpage seemed to be a nice Hotel. It is just 8 KM from the Airport and 2 KM from the main Railway station. There are no major shopping centers around. I could find a couple of Veg restaurants. Check in was quite smooth. The room is quite spacious and the AC... More

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The Aures, Owner at Keys Hotel The Aures, responded to this review
25 February 2012

Thanks so much for a detailed feedback. This shows how much you care for us. Your compliments surely encourage the team as we strive to be simply the best hotel in Aurangabad. Highly appreciate for bringing to our notice the issues in the bathroom, which only a resident guest can as the housekeeping department would not typically use as much... More

Bangalore
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 January 2012

The hotel itself is decent but one look at the flies surrounded and hair infested buffet turned me off badly. The staff themselves are eager but my impression is that they are not very well trained. Once me and my colleagues were at the restaurant sitting for 20 mins and nobody came to the table at all. The rooms are... More

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The Aures, Owner at Keys Hotel The Aures, responded to this review
25 January 2012

At the outset, we apologize for the deficiency at our end. I sincerely thank you for the candid feedback. I can assure you that this was one-off mis-experience at the hotel. Any case, over last few months we have made considerable progress in improving our food quality and making our services utmost guest friendly. I can vouch for this based... More

Dayton OH
Senior Contributor
31 reviews 31 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

This is a business hotel, but we stayed here on our one-day trip to the caves. We'd checked out a couple other hotels in town that weren't that clean, and this one was pricey, but clean, modern and very friendly. They held our luggage for us during the day while we went sightseeing, we had breakfast buffet in the morning,... More

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Rajesh Choudhary, Owner at Keys Hotel The Aures, responded to this review
5 January 2012

Thank you very much for your encouraging feedback, we are glad you liked the hotel. We are committed to striving for excellence in service. Looking forward to welcoming you again. More

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Additional Information about Keys Hotel The Aures

Padampura Circle, PO Kranti Chowk, Aurangabad 431001, India (Formerly Pride Biznotel The Aures)
Price range (per night):* INR3,121 - 4,904

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Keys Hotel The Aures
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