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Keys Hotel Thiruvananthapuram

3.5 of 5
Opposite Fire Brigade, Trivandrum 695001, India
Hotel amenities
Keys Hotel Thiruvananthapuram
Ranked #15 of 80 hotels in Trivandrum
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119 reviews from our community

    Trip type
Traveller rating
    35
    47
    23
    9
    5
Date Rating
Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 22 April 2013

I am a regular business traveler to Trivandrum and have my usual set of hotels which I always try and stick to and have always been skeptical about trying new ones there. It was on my colleague’s insistence that I decided to try Keys Tvm last month and the place didn't let me down. The first impression I had of... More

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KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review
23 April 2013

Hi, We are delighted to hear that you were satisfied with your experience at Keys Trivandrum. It is only with support and patronage from guest like yourself that we are able to create memorable experiences. At Keys Hotels it is our constant endeavor to maintain high standards of service and efficiency. The concept in itself is deeply thought and designed... More

Gurgaon, Haryana, India
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 14 April 2013

This hotel ruined my beautiful trip across kerala. The service is pathetic, it will take hours by the service staff to provide anything. The rooms are cramped, you can't make people stay in pigeonholes on the name of "Hotel for Business Travellers". The food is below par, i request for packed breakfast & what i got "stale slices of fruit... More

Was this review helpful? Yes 1
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review
17 April 2013

Hi, We spoke. I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. I would like to inform you that we have conducted a point wise investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same. I have briefed the... More

Bangalore, India
1 review
1 of 5 stars Reviewed 9 April 2013

i had booked my hotel through expedia.co.in for Keys hotel trivendrum. i advice every one not to book this hotel as for 3300 bucks with out break fast complimentary the service is very pathetic. from out side keys looks very good but from inside the service is very pathetic. i boarded on 8th april, the moment i boarded room was... More

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KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review
12 April 2013

Hi, I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. I sincerely regret the inconvenience caused to you as the desired channels are not a part of our bouquet as per the contract with the service provider. At Keys Hotels, we endeavor to provide value for money accommodation through our brand personality. I would like to... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 March 2013 via mobile

I arrived midnight in Trivandrum and was just glad my travel agency chose this hotel for me.The guy at the front desk was a happy receptionist even on a midnight making me feel at ease.For a woman traveling alone, staying in Keys provided security.I just loved my breakfast experience trying out Keralan delicacies the first time. I enjoyed talking to... More

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See 2 more reviews by ap031513 for Trivandrum
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review
25 March 2013

Hi, We are delighted to hear that you were satisfied with your experience at Keys Trivandrum. It is only with support and patronage from guest like yourself that we are able to create memorable experiences. At Keys Hotels it is our constant endeavor to maintain high standards of service and efficiency. I am also glad to inform you that we... More

Mumbai, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 18 March 2013

Very basic hotel. Checked in on 13.03 and was allocated the 6th floor near the ice vending machine. There was terrible noise from the external AC Units. I was shifted to the second floor. The person who stayed in this room had not washed after having his meal as I could make out the turmeric mark on the quilt.I had... More

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KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review
20 March 2013

Hi, Greetings From Keys Hotel Trivandrum!! I am indeed disturbed to learn about your experience at Keys Trivandrum, Rest assured we have taken a note of your concern and have taken corrective measures to avoid any re-occurrence of the same. I would also like to inform you that we have already ordered for new Linen. Request you to please treat... More

Mumbai
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 March 2013

Centrally located just off Status Junction. One of the best that I have seen in no frills Hotel. Good rooms, good service, good food, good staff. Every thing about this Hotel is good. Prompt and efficient staff. Good restaurant for all the meals. Small recreation area with pool table and play station free of cost to guest. Over all a... More

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KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review
8 March 2013

Hi, Greetings from Keys Hotel Trivandrum! I am pleased to know that you were satisfied with our services and facilities, and you have rated as high. We would like to thank you for taking your valuable time out and sharing your feedback, and we look forward to welcome you back in your next visit to Trivandrum. Assuring you the best... More

Salalah, Oman
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 23 February 2013 via mobile

Overall very disappointed with certain cobditions.Money exchange wilk do only for foreigners though I have cone from Oman going back to Oman will not change for Indian onky foreigners???? Laundry has to be picked uo from reception will not send to room.

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Arjun A, Front Office Manager at Keys Hotel Thiruvananthapuram, responded to this review
1 March 2013

Dear Guest, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel Trivandrum. We appreciate and value the same. Noted your points however would like to inform you that as per the RBI rule the hotels are given only a limited license for currency exchange and only allowed for foreign nationals, as per... More

Nagoya, Japan
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 February 2013

I stayed at this hotel on 17th of april, 2012 and was pleasantly surprised with the service. The gym was small but good, breakfast was nice and the staff helpful. Just one issue although it was later sorted out well by the staff. I had given my driving license for identification, which was not returned back to me immediately. I... More

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Arjun A, Front Office Manager at Keys Hotel Thiruvananthapuram, responded to this review
22 February 2013

Dear Guest, Thank you for taking time off to pen down your comments on your stay at our property. We appreciate and value the same. I am pleased to know that you were satisfied with your experience of our services and facilities, and you have rated as high. At the same time we would extend our sincere apology on behalf... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 18 February 2013

To be very honest I had booked this hotel for 2 reasons, one its cheaper than Taj and the other the website said ladies secure room-free internet. But i was in for a surprise once i checked in. I believe by free internet they mean 2 hours free internet. Anybody who would read the above would think that when its... More

Was this review helpful? Yes 1
Mitesh N, Manager at Keys Hotel Thiruvananthapuram, responded to this review
20 February 2013

Dear Guest, Greetings From Keys Hotel Trivandrum!! I am indeed disturbed to learn about your experience at Keys Trivandrum, I would like to share with you that we are in the process of updating the information which will be reflecting on our website soon, and we have requested all our booking partners to have the same updated, however some portals... More

1 review
5 of 5 stars Reviewed 11 February 2013 via mobile

This was our first visit to Trivandrum and our stay at the Keys hotel was great, I stayed here with my colleague, the staff is very polite and co operative. Hospitality was at its best. Rates are affordable and good .Rooms were done well. Food was good and hygienic. The hotels has a very nice GYM at the first floor and restaurant was very good.

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Mitesh N, Manager at Keys Hotel Thiruvananthapuram, responded to this review
19 February 2013

Dear Guest, Greetings from Keys Hotel Trivandrum!! I am pleased to know that you were satisfied with your experience of our services and facilities, and you have rated as high. It is through such feedback and appreciation that motivates us to serve each and every guest to the best of abilities and deliver a memorable stay. We would like to... More

 
 
Keys Hotel Thiruvananthapuram
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Additional Information about Keys Hotel Thiruvananthapuram

Address: Opposite Fire Brigade, Trivandrum 695001, India
Region: India > Kerala > Trivandrum
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #15 of 80 hotels in Trivandrum
Price range (per night): ₹ 2,954 - 4,868
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Keys Hotel is located centrally in Trivandrum which makes it accessible from all parts of the city. Keys Thiruvananthapuram provides all amenities as per international standards. Hotel is largely automated and provides cheerful and stylish stay to all its guests. Breakfast and high speed WiFi are complimentary for all. ... more   less 
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Also Known As:
Keys Hotel Thiruvananthapuram Trivandrum, Kerala

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Keys Hotel Thiruvananthapuram
See the lowest price* (from Hotels.com, Expedia.com, Agoda.com, and 6 more)
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