Since I was on constant move, unable to make a online booking then approached this hotel for a short stay on 31/03/2012 around 9:30 pm . The Frog-eyed person in the reception at that time blatantly refused a room saying they do not provide service for walk-in customers. The guy was not even making an eye contact with me while... More

Clean rooms with basic facilities.Good for short stay.Closer to market.Boat cruise site 20 minutes drive on auto-rickshaw.half day cruise tour is enough which takes u to Chinese nest,fort Cochin,old church etc.

The best thing about this hotel is its location. The popular M.G.Road is just 5 minutes walikng distance from the hotel.The rooms were quite clean with large windows.But the bathrooms were comparatively smaller and a bit suffocating, although exhaust fans were also present. Room service was available only for lunch and dinner. They had an elaborate breakfast buffet. The food... More

loaction of this hotel is very nice. Near to the ernakulum station and also near to the main market, but it is in a alley which makes it in a quiter place an thus it is peaceful, breakfast buffet is good with nice varieties. Room was clean, well maintained and spacious. Nice and sober interiors. It was value for money... More

The location was great, but that was about it. The reception service was lousy, there were 2 ppl attending and they made us wait for almost 10 minutes. And there was no service with a smile. The lift was so small it could only accomadate 2 ppl with bags. After a tired trip from the airport and waiting at the... More

I stayed in Hotel Excellency for 2 nights from 22nd January 2012, being recommended by Lonely Planet. It is a two star hotel with modern bathroom facilities at a very reasonable budget. I had to pay 1300 Rs. for a nice clean big and bright AC room, though AC was not needed at that time. The non AC rooms are... More

hmmmmmmm the trip was excellent i have found the best in hospitality services in it just have fun with good ambiance and food.the service was good i have stayed there for 4 days and i find the management have trained their staff well and the tariff is very affordable for a family and the location is in market so that... More

Very conveniently located. Large sprawling rooms. Efficient service. Excellent food. Very reasonable tariff. Food charges were downright cheap !

Good budget hotel, Clean rooms and restraunt ...nice food but room are very small... recommended only for a shorter stay...