We didn't actually stay there as they chose to over book, lie to us, and pretty much not help us at all. the manager actually walked out of the hotel and disappeared for 45 minutes. very disappointing and only bad experience on our 16 day visit to india...instead, go to Casino Hotel, no casino in it, just a great staff

We stayed at this hotel for one night as part of our Kerala trip. This is not really like other hotels that we have stayed in Kerala. The hotel still gives the feelings of the colonial past. The decoration and the furniture’s are kind of unique and not found in other hotels. If you are fond of historical past then... More

An interesting place to stay close to the tourist spots, the rooms were large and clean and comfortable. Good breakfasts, the Christmas Eve meal was very average and the lack of alcohol was disappointing. Staff were pleasent but not very efficient.

the hotels staffs and the toilet is really worst i have seen in my life. i recommend not to book with this hotel anymore. i ask the hotel managing director to look after the complaints and do the necessary needs as soon as possible.

Would advise visitors to avoid this hotel. In spite of having a great property, it has the most unscrupulous management. We had selected and booked 3 rooms in advance on the top floor since the rooms in the ground floor opens directly into the dining area and were musty as well. But on arriving late in the evening due to... More

The hotel is full of history and so well located in a quiet area, just a short walk from all the restaurants and the river front.The main garden area is lovely and the trees all around in eating area. Location is perfect. 5 minute walk from the Chinese nets and the centre of Fort Cochin.The staff are most helpful and... More

My husband and I extended our stay at Fort Heritage we enjoyed the place so much. The rooms are very clean and the service excellent. The Hotel is well placed, a bit out of the hurly burly of the main street but a close walk to all attractions and shops. We particularly enjoyed the Kasthakali centre ( behind the Basilica)... More

The best Hotel in our India trip. Beautiful Garden for the breakfast or Lunch. No WiFi connection. The Internet site is in the front desk in reception. The hotel is located In the center of Fort Kochi. Fan and A/C in the room in a perfect zone. Clean Room but without bottle of water. Vey quite zone. Booked from Oriana... More

As another reviewer said: The building ozes of history! If the feeling of the great old times is more important than that everything is 100 % clean, modern, well functioning - this is the place for you. Room and bathroom had good size, but show their age, and it is a little bit smelly. Rooms hae fan, TV, Teee/coffee making... More