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The Leela Palace Kempinski Bangalore


Hotel class 5.0 of 5
23 Airport Road, Bangalore 560008, India
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88% Recommend
4.0 of 5 stars 134 reviews
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By trip type
All (134)
[ Date ] [ Rating ]
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5 of 5 stars
Bangalore
22 Nov 2009 New

Staying at the Leela in Bangalore was a great experience. The hotel is magnificent with wonderful grounds, nicely appointed rooms and a good location near the (old) airport. I particularly liked the traditional Indian sitar music in the lobby during the evening. The service was excellent, with one exception. During two out of three trips to the restaurant for breakfast,... more

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5 of 5 stars
18 Nov 2009 | Trip type: Business New
0/1 found this review helpful

CLEAN NICE Best food WOW just be a king for your stay more

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5 of 5 stars
Sujangarh
16 Nov 2009 | Trip type: Couples
0/1 found this review helpful

I went there for a ring ceremony of my cousin.. I was so excited to see a new city where I was not been so much and its Bangalore... I reached there on 10th of June 2009 and had a pleasant stay through out 2 days... There services are excellent.. I thought that it would have been so costly but... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, We sincerely thank you for your valuable feedback. We are very happy to know that you had a lovely stay with your wife at our hotel. Your comments regarding our room ands services are truly appreciated. We are also happy to hear from you that we were able to reach your expectations not only in terms of quality...

Leela Palace
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4 of 5 stars
Waltham
15 Nov 2009 | Trip type: Business
0/1 found this review helpful

I was at the Leela Palace for a conference. It is a magnificent hotel from both outside and in. It is sprawling and makes you feel pretty royal and a little overwhelmed when you enter it. The entrance and all the rooms that I saw were breathtaking. The conference hall itself was very well done up and clean and nice... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, We sincerely thank you for your valuable feedback. We are very happy to know that you had a lovely stay at our hotel. Your comments regarding the hotels interior and exterior, conference hall, service and the staffs are truly appreciated. I will definitely pass your remarks regarding the food to my team in the restaurant and I am...

Leela
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5 of 5 stars
10 Nov 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Outstanding hotel and service. The room was wonderful and the staff is excellent. more

Management response from
Andrew Hendrian, General Manager

Dear Guest, We sincerely thank you for your valuable feedback. We are very happy to know that you had a lovely stay at our hotel. Your comments regarding our room, staffs and the hotel services are truly appreciated. Looking forward to welcome you back at The Leela Palace Kempinski Bangalore and provide you with the same experience you have come...

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1 of 5 stars
Singapore
9 Nov 2009 | Trip type: Business
1/1 found this review helpful

If you need to experience and just see what would be the worst service ever in the world you gotta stay here. The service staff here are either like dumb animals who just shake their head for every damn thing and do nothing about it OR blatantly rude. Seriously, this is hair-pulling out material. I will not go into every... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, Greetings with The Leela Palace Kempinski Bangalore. Thank you for taking time off to write the review for our hotel. We do understand that you had to experience some unpleasant incidents at the time of your stay and I sincerely apologise for the inconvenience we caused you during your stay. I have addressed this to my team and...

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2 of 5 stars
West Hollywood, CA
4 Nov 2009 | Trip type: Business
2/2 found this review helpful

I attended a training program and utilized the hotel's group facilities. Several in our group complained about the hotel's ventilation and general cleanliness - some becoming ill with colds and allergy related symptoms during the stay. Combined with poor service and attention to detail, I really could not wait to leave the property. Rooms were very damp and the air... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, Greetings with The Leela Palace Kempinski Bangalore. Thank you for taking so much time off to write the review for our hotel. We do understand that you had to experience some unpleasant incidents at the time of your stay and words cannot express how truly sorry we are for the inconvenience that you faced. You comments regarding the...

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1 of 5 stars
Atlanta, GA USA
24 Oct 2009 | Trip type: Business
3/3 found this review helpful

I have stayed at the Leela Palace Bangalore three times since 2007 prior to this trip. My previous experiences were very positive. Obviously I was very pleased with Leela Bangalore having gone back to the property repeatedly. However, in 2.5 years, things have gown downhill dramatically as will be explained below. I have just completed a 2 month business trip... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, Greetings with The Leela Palace Kempinski Bangalore. Thank you for taking so much time off to write the review for our hotel. We do understand that you had to experience some unpleasant incidents at the time of your stay and words cannot express how truly sorry we are for the inconvenience that we have caused you. I would...

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4 of 5 stars
Melbourne
23 Oct 2009 | Trip type: Business
1/1 found this review helpful

This is a very beautiful hotel with an upmarket galleria attached. It used to be right opposite the airport until the airport shifted. The foyer is one of the best I have seen. It really looks great. At the Leela you will be hanging with the business elite of Bangalore. Some serious money stays here (not me!). It is expensive... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, Thank you for taking some time off to write this review. We appreciate hearing from our guests, as it is only through feedback and suggestions like this, that we can enhance our services to meet the expectations of our esteemed guests. I must appreciate the way you sorted out your review and you being our regular guest, we...

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5 of 5 stars
20 Oct 2009 | Trip type: Business

The hotel accommodations were very comfortable. The staff was extraordinarily friendly and professional. The food was very good and of good variety. There's security at the front fountain/circle which actually made me feel quite safe here. If you're coming to Bangalore on a business trip, stay here! Only downside: When I called the desk to troubleshoot the internet, they told... more

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The Leela Palace Kempinski Bangalore Also Known As

  • Leela Palace Kempinski Bangalore
  • Leela Palace Kempinski Hotel Bangalore
  • Leela Palace Bangalore
Address: 23 Airport Road, Bangalore 560008, India