They had provided me a two room accommodation. The interiors were excellent. The upholstery and bed sheets were extremely neat. The washroom was in excellent condition.. Room service too was excellent and the hotel team were courteous and extremely helpful. They had provided complimentary internet service. MakeMyTrip's suggestion of selecting this hotel was a good choice because it was very... More

I had pretty good experience here. Spacious rooms and decent furniture. Its on old airport road which has good connectivity to complete Bangalore. We didn't had food there as good restaurants were near by. It is just behind kempfort, which is very nice place to visit. I would say at present in Bangalore,rate are competent. I would rate it as... More

The photos show are not from Chalet citadel in Old Airport Road. This hotel is very bad. Room is are very dirty. Buffet breakfast is horrible. Only bread omlet and paratha available and they are very bad. No intercom facility. Hotel staff not friendly. Checkout at 12pm is very strict and not given grace period.

Was there on 3rd November Location is difficult to find Especially shopkeeepers nearby tried to misdirect me in opposite direction Furniture was dirty AC was without remote No towel Room intercom non functional Whole night a gang of 4-5 stray dogs kept barking just out side the room (f-01) So call breakfast room on 4th floor right in the sunlight... More

Was staying at this hotel for three nights. Spacious rooms, great service and clean rooms are the highlights of this place. There is a small dining room at the roof top so one could have a meal there or get it delivered to your room. The food is homely but not so delicious but it was extremely heavy. So, if... More

dont expect a out of the world experience but decent value for money...rooms are well done..but the hotels looks very shady from the outside...food wasnt so great..the staff could have been more helpful..all in all a very average experience..go for it if you are looking for a decent room at cheap rates

Our room # F 1- We arrived at 7 am. The rooms looked done but the floors looked and felt gritty. The sheets were grey and with holes. There were no towels and when we requested for some we were given 1 instead of a minimum of 2.. and note- no hand towels or bathmats in sight. ( we did... More

We had booked for a Single room with hotel Chalet Citadel through Expedia at a discounted rate (1600INR instead of 2500INR), but because of lack of coordination between Expedia and Chalet, the booking was confirmed but the hotel was full. So Chalet upgraded us to a sister hotel Chalet Diamond which had a vacant 2 bedroom apartment (which usually goes... More

I stayed here for two days and am happy that I chose this place over others. Unlike normal hotel studio rooms, they provide you with an additional living room, which is a fantastic idea. Rooms are very neat and clean, service is prompt. The food menu could have more options I feel. All in all, an excellent place to stay... More