We planned a family trip to Kashmir and did our bookings with Chitari travels - who are cheaters as they did not provide anything that is expected when you book a holiday! We took flights and reached Kashmir, very excitely but were in for a shock when we reached this hotel, which was in a secluded area and not a single other hotel or decent building around it. The surrounding area was all dilapated buildings and did not remotely give a feel that we were in Kashmir! The 80% hotel rooms of the hotel is occupied by Army with few rooms for civils, we were the only people that were suppose to stay there but seeing the sorry state of rooms and the overall surroundings, we insisted our travel agent - Chitari to provide us a hotel with better facilities. Initially he kept us high and dry in spite of franctic calls from my end - finally when we told him we need another hotel for 4 nights and last 2 nights we would move to a hotel on our expense, that is when he moved us to another hotel...
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