I had booked the hotel room well in advance. It was a non-AC deluxe room and as per the hotel's website(hotelguptapalace.com/room.html), the room which we were allotted was way different from what is portrayed on the website. What we got was like a standard room and is mentioned as EXTRA on the website, which misguides the customer. When we reached... More

we visited in the month of august 2011 we were 5 couple and went reached katra on 14 aug being holiday time so katra was full of rush and though we have booked in advance but the hotel staff denied us that you have no booked room so the 1st day we had to manage in other hotel and after... More

Rooms are ok you should take delux room , standard room are not good. Also Food is horrible and dining area is pathetic. Service is ok.

Nice hotel located in good location. Booked as per trip adviser's advise. We were on a family visit to Vaishno Devi. Never had booked earlier like this. We are hankful to the trip adviser for this. Everything was as per the description. Thanks tripadviser for making it memorable one.

Hi, The room and the Hotel above agerage as the rooms were clean and water was 24/7. was about 5 min walk to main area.

hi Stayed here for 2 nights on my first trip to Ma Vaishnov Devi shrine. I paid 1000 rupees tax included for a night. total bill was 2000 for two nights. Breakfast is not included however they do have room service which is extra. Hotal does have american toilet, rooms are not bad, i stayed in room 101 which had... More