Me and my husband stayed during off season for 2 nights. Room no 411 was very good and clean. The breakfast is not good but the Alacarte food is excellent Staff is very courteous and friendly Bathroom needs to be bigger and Bath fittings needs replacement.

Devi grand has huge lobby and looks good as you walk in. Rooms were a big disappointment and looked dirty. Also, because I stayed in Clarks Inn in Amritsar before moving here and was all the time comparing the two hotels. Staff was helpful and service was quick. They offer rides to market and helipad at very reasonable price. Have... More

It is an excellent place to stay with family.A very very neat and beautifully maintained rooms with all modern amenities.The particular suit room occupied by us is very nice and the nature view of greenary can be seen right from the bed.The lawn is too good and the children really enjoyed the greenary... After having darshan of MATA VAISHNO DEVI,... More

The rooms were airy big & very nicely done but dig a little deeper & you will soon see, that what looks nice can be nasty too. The room though clean, bathrooms were dirty. I checked all the 5 rooms we had occupied, rooms good, bathrooms sad. The lobby is very grand & you would have been told that there... More

Have a grand lobby, but room quality (took the superior one) is terrible. The bathroom has a glass window with the curtains in terrible shape, the bathroom water is on call (you have to ask the room service to switch on the motor to get the water). We changed our room thrice before seriously adjusting ourselves. Above all, the Hotel... More

this hotel is located as soon as you enter katra, which is kinda far from the market and the way to go for the temple. The hotel does provide transportation to the market but its chargeable @ 50 rs one side which is quite high and due to the heat the distance may not feasible for everyone to cover on... More

I have visited this hotel in Jan 2011. extreme cold but very comfortable stay. The Hotel was very clean with good space. rooms were specious and clean. Food was good in room service though the service was sluggish. Bathrooms very exceptionally clean and with 24 hour hot water in taps.

Impressive lobby. Good reception but poor house keeping (e.g. toilet flush not operating). Good scenic view from rooms. Bit far from market place. Paid drop service to helipad for Vaishno Devi.

We stayed there for two nights. we visited Vaishnodevi & were tired but the water provided by the hotel was not even luke warm it was pathetic experience. If we call room service or house keeping, they will answer only to 7th or 8th call. The service was poor. When we checked in a suite room there was no tv... More