The service is excellent and all staff go out of their way to make your stay pleasant. Rooms are nice and spacious. Took buffet breakfast and dinner as part of package which worked out well. Free shuttle/car service to market and helipad is great.

A group of us ( 5 ladies) checked-in for 2 nights early this year, there was some confusion regarding the extra bedding and breakfast in one of the rooms. The front office staff was a bit abrupt with us, he appeared confused, kept changing whatever he was saying, We clarified with the Duty Manager who was very professional and helpful.... More

Its a pretty nice property with unbelievably nice service. The property is fairly new and very well maintained. They have a 24-hour complimentary shuttle service to the town. The rooms are big and comfortable. Overall good food, clean rooms, great service, effective spa and attentive staff made the stay pretty memorable. The only negative i found was a bunch of... More

A trip to Mata Vaishno Devi is just a great experience itself, but to stay at White hotel was like icing on the cake... We had asked for the pick up from Jammu Airport and got it right there. The Car was clean and a knowledgeable driver Prabhat ji. He drove us to hotel driving very carefully and providing his... More

This was my second visit to the Hotel, would like to give a feedback for my second stay, it was just not what what we have on our first visit, After Check Inn, I entered the room, and there was some strange sound coming continuously, since I had changed the temp of AC, so I thought that the sound is... More

Checked in for a day at the Hotel early morning and right from the start the hotel staff were very helpful and polite. The rooms were done up well with all the basic amenities like hot running water and tea/coffee maker in the room. The hotel has an excellent drop and pick facility. They drop you to whatever location you... More

A real value for money hotel!! in fact it must be one of the most under priced hotels in Asia . The staff is extremely polite & helpful , free pick ups & drops , ferry service ,A vegetarians paradise. The best hotel in whole of J& K .Location is one of the finest.A gr8 health club, spa & pool... More

Staff was very helpful in recommending the best things to do and see in vicinity of the town. Located in a lovely area just a 10-15 minute walk to the city centre. In spite of hotel providing complimentary pick/drop facility ,we preferred to walk enjoying the lush green surrounding .Food and services were excellent .And the very competitive price makes... More

The White hotels is no.1 at hospitality. hv travelled a lot nd stayed in many hotels but the white hotel staff nd management spoil you to the extent that you keep comparing other hotels. the other name i wud lyk to give it is that the word starts nd ends with them. HOSPITALITY in block nd capital letters.