It was a Business and family trip. Selected the hotel looking at the facilities over the net and also since it was selected as one of the preferred hotels in our companies list. Few good things and few things went wrong. This is only my view of how i look at it. The rating is purely based on my experience....
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Dear Valued Reviewer,
Thank you for your valuable feedback. We have viewed your feedback with utmost concern and appreciate your constructive comments.
We apologize for the reported inconvenience caused and your feedback is being addressed immediately.
Thank you once again and we look forward to welcoming you back to The Galaxy Hotel*Shopping*Spa.
Regards,
Mithun Rao
Rooms Division Manager
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This review relates only to the spa ... I was gifted a day long spa package as a birthday gift and it was wonderful! The spa ambience was serene and peaceful and the staff was very attentive. The treatments were great and I had a nice lunch at their buffet restaurant Axis as well. Overall, a very relaxing experience!
Thank you for your wonderful feedback ,and we are delighted to know that you appreciated the treatments you had at Spa Soul and also enjoyed your meals at Axis-our multi cuisine restaurant. Here, we strive to give a memorable experience to all our guests with great cuisine, service and ambience. We look forward to welcoming you back soon.
Regards,
Mithun...
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Stayed here 2 nights, although they weren't really full nights - (you know how it is on proper business trips to India). I arrived later night the first night and left early monring the 2nd night.
However whilst I was in the room (suite) was very nice and clean and well laid out with nice faciltiies.
The service was also...
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Dear Valued Reviewer,
Thank you for your wonderful feedback and I am happy to know, you had a pleasant stay at the hotel. At the Galaxy , we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.
We look forward to the pleasure of welcoming you back soon....
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The room is very spacious. Good TV programs too! Fast Internet speed. Definitely a good business hotel. The bathroom is very big, equipped with a jacuzzi tub and separate rainforest shower. Breakfast buffet is fantastic, and the room service is delicious. The hotel provide transportation service so it is very convenient.
Dear Reviewer,
We are delighted to know that our accommodation, restaurants and services were upto your expectations. At the Galaxy, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay. Thank you for appreciating us through your wonderful feedback.
We look forward to welcoming you back soon.
Yours...
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Good location, great service, spacious and clean rooms and good choice of restaurants. I got a room with a massage chair and 'sun roof' :) I certainly enjoyed the stay and would recommend to others... I wouldnt book the hotel for the shopping area next door - there are hardly 4-5 boutique shops and nothing more...
Dear Reviewer,
I am delighted to know that our accommodation and services at the Galaxy Hotel,were upto your expectations. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay at the hotel. Thank you for appreciating us through your wonderful feedback. We are pleased to have loyal...
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Beautiful rooms, amazing service, one of the best restaurants , courteous staff and on top of it a wonderful Spa... what else do you need to get the best out of what you spend....
My visit to this hotel has been an all round worth the deal...
The room that i was a huge one ... the best restaurant Monk...
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Reviewed 13 September 2011
Dear Guest,
Thank you for sharing your experience with all in this forum . We are glad that you enjoyed our products and services.It will be our constant endevour to ensure such superlative experience. It was our pleasure to serve you again.
Please feel free to contact us for any further assistance.
Warm Regards,
Ashvinder Singh
Front Office Manager
The...
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This is one of my favorite hotels because of many reasons. One of them is the room itself. The room I got was a different one, where I could lie in the bath tub in the bathroom and still watch television in the room. Another aspect is the well maintained spa facilities. Best is the restaurant with its food quality...
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Dear Guest,
Thank you for a heart warming compliment. We are delighted that you enjoyed our rooms, spa, as well as our services with the array of retail selection. We look forward to the pleasure of serving you in your next visit.
Warm Regards,
Ashvinder Singh
Front Office Manager
The Galaxy Hotel Gurgaon
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I was quite satisfied by the level of service and the size as well as decor of the room, but then again I was paying a lot of money for it. Given that you do not always get a minimum level of service even after spending a lot of money, I deem it to be a good hotel. The staff...
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Dear Guest ,
Greetings of the day!!!
We appreciate your effort to highlight our points where we do need to work on in order to ensure that our guests have a memorable stay.
In reference to your mentioned concern kindly be rest assured we will be looking into the said points in a most optimistic way and considering them as...
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I stay very close to this hotel but was allowed to stay for a night in the hotel as i get a lot of my guest to stay here. This hotel is exceptionally made with really nice rooms, comfortable beds and washrooms.
The hotel has a lot attractions too...a shopping mall next to it. Very nice restaurants being THE MONK...
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Dear Guest,
Thank you for a heart warming compliment. We are delighted that you enjoyed our rooms, restaurants,as well as our services with the array of retail selection. We look forward to the pleasure of serving you in your next visit.
Warm Regards,
Ashvinder Singh
Front Office Manager
The Galaxy Hotel Gurgaon
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this hotel certainly knows how to make the best use their time and resources available....
first i am met by a very pretty and a courteous lady at the airport who came to receive me... we struck some good conversation while traveling to the hotel and she even took care of all the formalities right there in the car and...
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Reviewed 6 January 2012
Dear Guest,
Thank you for a heart warming compliment. We are delighted that you enjoyed our rooms, restaurants, Spa as well as our services with the array of retail selection. We look forward to the pleasure of serving you in your next visit.
Warm Regards,
Ashvinder Singh
Front Office Manager
The Galaxy Hotel Gurgaon
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