This Place Beautiful - literary beautiful.. but thats about it! Rooms are nice and spacious. One goes to Goa to chill and relax at the beach but this place even after having all facilities has a major drawback that its far from the beach. There are not too many recreational facilities in the hotel apart from the pool. Unless and... More

I visited emerald palms between 22-25 may 2012 just because there were no rooms available in club mahindra Varca. The rooms & service was pretty good but I never expected that this would be my worst Goa trip (already been here thrice but at better beach touching hotels). We were literally confined to our room for 3 days since the... More

Club Mahindra's Emerald Palms seems almost exclusively for visitors with timeshare, obviously all Indian. The foreigners used to visit when the hotel was known as The Retreat by Zuri. This change hasn't gone down well with the unionised taxi guys waiting outside the hotel, who did good business when the foreigners were around. They lament the fact that several Indian... More

The Retreat by Zuri is now owned by Club Mahindra & is called The Emerald Palms & is purely for Timeshare people now. No longer a quiet getaway from the world...it is now almost exclusively for large Indian timeshare families & at times very noisy with children especially around the pool & dining areas...so perhaps not suitable for couples or... More

My stay at this hotel got off to the wrong start when I emailed them a month or so in advance about something to do with my booking, only to be told the hotel had changed hands and no longer had the same name. I would have expected to be told this and presumably the customers who didn't email them... More

I visted Zuri Retreat(Now Club Mahindra Emrald Palms) on 11/01/2012.I was travelling as a guest member of Club Mahindra. My check in time was 2:00 pm and I reached Hotel at 09:00 am even.When I reached the hotel I was satisfied lloking at the entrance .The reception was nice one with circular counter as I reached the staff gave a... More

The hotel has some very good features such as the spacious rooms, the architecture of the place, the awesome number of plams in full bloom etc. The pool is good and the best part is that it is not more than 1.25 mts deep, so infact the adults can easliy lounge in the water and not have to keep aflot... More

After an hours drive we arrived at this hotel from the airport on the 2nd of Jan 2012. Entered the reception/lobby to be greeted with a disgruntled guest having an argument with the reception staff which became very loud. We were asked to have seat in the lobby with temperatures well above 30 degrees celsius with no air on in... More

I was looking forward to staying here for months. I have never spent this much on a hotel and thought my money would go much further in India. The front desk staff were aloof and unresponsive. The restaurant staff fantastic. Room service had left items from the guests, like coffee in the coffee cups. Kids screamed through dinner and the... More