The staff tried to be very attentive as expected in a 5 Star Hotel. The establishment is very clean as also expected for a Hotelgroup where Sheraton is part of. However, on our last night at 4am the Flush in the toilet did not stop anymore and it took them 30 minutes to send a technician to the room. I... more

Great place to stay. Our clients are delighted after staying there. more

I went to ITC Kakatiya hotel on April 2009 with my manager and the director of my company. We had a breakfast and coffee there. Breakfast was very good. Coming about Coffe we had 2 different types of coffee, one is regular coffee and another one south indian coffee, both were superb. I really like the Services from them, it... more

Good rooms and restaurants more

I was on a 3 day visit to Hyderabad when I stayed at the Kakatiya. Excellent rooms, satisfactory service, clean and functional ambiance. The food was good, and the response to requests prompt. ITC Kakatiya makes you feel at home. Adequate space and infrastrure for large conferences. more

Entrance superb and excellent staff hospitality.The pool view is too good to resist and just takes your stress off.I loved the hotel fragrance and the refreshing atmosphere.The restaurant biryani is a must try try.Overall had good meeting and relaxing time. The rooms are too comfortable .I had a great tme. more

I have stayed in this property about 15 different times over the last two years. If I have o summarize my experience here.It's so amazing that now every time I stay anywhere else including Sheraton Internally I miss this place. They are so good in their service levels that every other place fails in comparison to this place. The food... more

I have stayed in Hyderabad for 3 days at a stretch at least twice a month for 12 months in the year across various years between 2001 and 2006. In this period, I tried out various hotels, but once I tried out the Kakatiya, I did not need to go further. The staff are very helpful and make you feel... more

We were a huge group that stayed at ITC Kakatiya for a meeting. The hotel is very good, especially the floor that I stayed on which is supposed to be a single woman traveler's floor known as the Eva. There was double security on this floor and no males including the staff were allowed to enter this floor. The per... more