Dear Mr. Barnes, I am so much delighted to read your positive review on TripAdvisor and would like to thank you for this feedback. We do really take pride in the high level service provided in our property and certainly this is achieved thanks to the commitment and dedication of our extremely friendly, warm and always customer oriented staff. We... More

Dear Nikolozi , I was very pleased to read your most complimentary review regarding your recent stay at the Sheraton Batumi Hotel and I would like to thank you for recommending our hotel to other TripAdvisor readers. I was extremely happy to learn that you enjoyed our restaurant Veronica with the incredible views of the Black Sea panorama and charming... More

Dear tyupi, First of all I would like to thank you for sharing your positive experience with other frequent travelers. I am happy to learn that you enjoyed the view from the hotel at night, discovered our incredible Spa facilities and admired the service provided by our staff. I will definitely extent your comments to my associates and I am... More

Dear pripyat86, First of all thank you for taking the time to sending us such a nice feedback regarding your experience in Sheraton Batumi Hotel. . I greatly appreciate your kind words about our hotel, in particular your comments regarding the friendliness of our staff. At the same time I am very delighted to know that you had the opportunity... More

Dear Uguner, We are so grateful for your positive feedback shared with other TripAdvisor readers. I am so glad that your experience with us was a memorable one. Thank you for noticing how genuine and friendly is staff in Sheraton Batumi Hotel, they are truly our best asset. Our associates perceive guests to be part of the big Sheraton Family,... More

Dear Flower53_10, Thank you so much for writing such a nice review and recommending Sheraton Batumi Hotel to other travelers. We really take pride in our hotel’s ambiance, friendly atmosphere, all those brand elements you have mentioned in your feedback and it is always delightful to learn that our hotel guests’ truly enjoyed them. I hope during your next visit... More

Dear Mr. Gargantua1968, Thank you so much for your very positive feedback. I am very delighted that as you mentioned in your review you have preferred staying in Sheraton Batumi Hotel for the second time and found the consistency of quality, brilliant execution of your requests and a very warm and genuine atmosphere. I am proud that our staff exceeded... More

Dear Cyberclubber, Thank you so much for your extremely positive and nice feedback. We are very happy for being compared to 7 star hotels which is a really big honor for us. A comment such yours is a big motivation for our professional and hard working associates who constantly work on providing as highest service level as possible. We truly... More

Dear C M, Please accept our sincerest thanks and gratitude for preferring our property for your recent stay in Batumi. We indeed appreciate your patronage toward our property. We are so much delighted to hear that your experience with us was a pleasant one. As a valued customer your feedback is very important to us as it shows that we... More