WARNING....If you have booked this hell hole and can still change then i urge you to do it now. I rate this hotel minus 3 stars. Every effort is made to make your stay as unwelcoming as possible. The second you walk into reception its dark, gloomy and most unfriendly. 90% of the staff here are rude and moody and... More

Just back from 7 nights all inclusive stay at Al Diwan, what a waste of money! The way the hotel is described on any website is total rubbish. The rooms have heating as air con works when it wants to, Mosquitos and cockroaches in the rooms. Complained and nothing was done about it, 2 pools in the hotel? Well the... More

when I arrived to al diwan on the 6th of may 2013 as soon as me and my friend pulled up we was shocked at the state of bricks all over the road and as we walked through the reception all we could smell was sewage. our room was not ready for at least 1 hour after arriving so our... More

Stayed here with 5 friends in December, in two rooms. The hotel is very dated and not very clean. Made many trips to naama bay by taxi. On one occassion a taxi driver tried to bill us three times each the fair (fairx3 x4) for four of us travelling in his taxi, we protested against paying this amount as we... More

Just back from a 7 night stay at Al Diwan cried and wanted to come home on the first night cockroaches in the bed and mosquitoes infested the room woke up next morning 75 bites down the front of one leg stuck it out after finding Soho square a different world there please please please do not go to Al... More

This hotel is the worst hotel in the whole world. It should be 1 star hotel .It shouldn't be called a hotel it should be called prison. The food is disgusting and horrible. Do not eat the salad because they leave it for 5 days and it smells. The restaurant is absolutely dirty. It has black marks on the walls... More

This hotel should not be advertised. It is a health hazard could not eat there as food disgusting could not swim as pool dirty and when i complained management laughed !! The smell of raw sewage i will never forget. The only person that attempted to help was Jo the animation lady she was lovely

I stayed at Al Diwan Resort last month with my family, this resort is perfect for families looking for cosy & warm atmosphere. the authentic design of the resort gives it a very warm atmosphere that makes you feel at home. The staff working there are very friendly to an extent that don't want to leave the place even after... More

stayed at the al diwan in march for a week, but it felt like forever,couldnt wait to go home. the whole place is dark and dingy and needs knocking down. the food is shocking, in fact we only ate there for a few days and went out for the rest of our stay, everything looked like it had been recycled... More