470 Reviews
Travellers' Choice™ 2012 Winner
Best Service | Top 25
We booked direct and got a good welcome and very nice room facing a small-but heated - pool with a few comfortable loungers. So nice we didnt need to use the large main pool. The room was in good condtion, perfectly clean and very well cleaned each day too. The hotel's gardens are delightful and very well kept. We have...
More
Dear Threeways,
Firstly, I would like to thank you for the time taken to write your holiday feedback at Hilton Fayrouz Resort, as it is only through the feedback of our valued guests that we are able to access our performance and hence develop where need be.
I am glad that in general you were happy and enjoyed the hotel...
More
What a great staff !
I went to sharm el-sheikh 5 times, but this time was the best,, the beach is AMAZING,
the staff are friendly, great location, it exceeded my expectations.
When we arrived, it was sunny day, the served us a cold juice,,
When we arrived to our room we found flowers on our beds,,
in the night...
More
Dear Alaa_sheikh,
Firstly, I would like to thank you for the time taken to write your holiday feedback at Hilton Fayrouz Resort, as it is only through the feedback of our valued guests that we are able to access our performance and hence develop where need be.
I am glad that in general you were happy and enjoyed the hotel...
More
It was 3 years ago, but I still remember that holiday, also 'd like to share video from that trip
When selected the hotel for a holiday in Egypt, the key point was just a large sandy beach and the large green area.
Overall, the hotel left a favorable impression, from the time of check-in to departure.
Check-in was fast...
More
Dear Eleonor_Rigby ,
Firstly, I would like to thank you for the time you have taken to Ttake the time to write your stay feedback. as it is only through the feedback of our valued guests that we are able to access our performance and hence develop where need be.
I am glad to see that in general you were...
More
I travel to Sharm around 4 times a year to visit friends and have stayed in many hotels in the Naama Bay area. This was the second time I have stayed at the Hilton Fayrouz and is definitely one of the best. Beautiful grounds that are kept superbly and the pool area was also clean. The rooms were spotlessly cleaned...
More
Dear Valuable guest ,
Firstly . please accept our thanks for taking the time to write about your latest experience at Hilton Sharm el Sheikh Fayrouz.
It is our pleasure to see that in general you were satisfied with our services rendered.
Also please accept our apology for the wrong charges posted on your bill. Investigations have been taken to...
More
My husband and I spent a week at this hotel over New Year. Overall it was a good holiday, but I have come home with a feeling of being ripped off. When we arrived after a 5 .1/2 hr journey, feeling tired and slightly disorientated all we wanted to do was to check in, have something to eat and rest....
More
Dear Marge26-52 ,
Thanks for the time you have taken to write about your latest experience at the HIlton Sharm el SHeikh Fayrouz Resort as it is only through the feedback of your valued guests that we are able to assess our performance and enhance where need be.
Please accept our apology for any inconvience that you have felt for...
More
Stayed here for 1 week on November 2011.We have stayed at this lovely resort 6 times over the years and is our favourite hotel in sharm.this hotel as lovely grounds and the best beach in Naama Bay.The service we have recieved over the years as been exellant.The room are well furnished and are a good size and are cleaned to...
More
Dear Zeldazoom,
Thank you for the time you have taken to write about your stay at your second home in Egypt,
it was pleasure to see that in general you enjoyed your holiday specially the variety of the food during the breakfast buffet and your evening time at the hotel pub with the live entertainment and live football games ....
More
Stayed for a week in New Year of 2012, arriving on Jan 2nd. Was pleased with the beautiful resort, grounds are fab and the beach was lovely and quiet with plenty of beds and a great reef for snorkelling. I am a diver when not pregnant so was very pleased to enjoy such a great reef just off the beach....
More
Dear jlf 77,
It is pleasure to read your stay feedback at Hilton Sharm El Sheikh Fayrouz Resort , I am glad to see how you enjoyed your holiday with your family and pleased with the staff service , our private beach and snorking time and were satisfied with the food buffet specially the Italian restaurant evening meal .
I...
More
Me and my family went to Sharm and the Hilton Fayrouz over Xmas 2011 and were very impressed at the way the resort was illuminated and decorated for Xmas, we thoroughly enjoyed our week stay at the resort and found the location ideal for the private beach, Naama bay and local restaurants etc with a good selection of restaurants and...
More
Dear northside77,
It is pleasure to read about your stay feedback over Christmas 2011 , I am glad to see how you and your family enjoyed your holiday and Hilton Fayrouz Staff service and hospitality .
I was concerened to read your comments about the kids club , please rest assured that your comments have been passed to all concerned...
More
Spent two weeks over christmas at our home-away-from-home, Hilton Fayrouz. Like others have noted the hotel rooms are due for a renovation, but apart from that the hotel is still a nice place to spend you vacation. The staff is very service oriented, the garden is very well kept, the rooms are cleaned spotlessly every day a.s.o.
But.
The hotel...
More
Dear WizOfOzCph,
Firstly, I would like to thank you for the time you have taken to write about you holiday at home-away-from-home Hilton Fayrouz Resort , as it is only through the feedback of our valued guests that we are able to access our performance and identify areas of development if need be.
I am glad to read that you...
More
I have just returned from a 11 night stay at this hotel. Firslty, the Hotel is not 5 star, i would say it's a 3 star by UK standards.
Room - We stayed in the family room which was big, comfortable beds, and clean. The room was cleaned effciently every morning and the staff were very friendly and helpful. The...
More
Dear Sarah 2023,
Firstly, I would like to thank you for the time you have taken the time to write about your stay . as it is only through the feedback of our valued guests that we are able to access our performance and hence develop where need be.
I see that performance in general seemed to be satisfactory for...
More
1,534 Reviews
501 Reviews
734 Reviews
