I understand our room was switched ahortly after arrival, but when your hair dryer doesnt work, or the safe, or the kettle, or the heating (as the tempreture dropped chronically in the eveing) and there are fag burns all around the bath... it would be expected to switch your guests to a better room... especially if your hotel is practically... More

To bridget the hotel manager ! we are due to stay with you on the 22nd of march and can not exspress how excited we are to be coming to your hotel as we have always read such fantastic reviews > we are a party of 4 and hope we can all be close together as we have 2 rooms... More

i came with a group of 10 we all had a great holiday the staff are the best there is the towel man was lovley he is so funny amen the bar man is one of their best employees in our eyes always polite and friendly and kept our glasses topped up . the man that cleaned our rooms always... More

i have only 1 complaint abt this holiday and that was having to come home,hotel was excellent value for money,staff went out of their way to make our holiday as enjoyable as possible ,meals are very well presented and were very tasty especially the deserts (yummy) pool staff were friendly and always making us laugh so thankyou mohammed and achmed,the... More

please dont listen to the bad reviews about this hotel we were there for xmas and the new year 2011 it was me my wife and kid the hotel is very nice pool very well looked after the staff were superb hani the reception manager was great with us the towel akmed and jimmy the animation team were great the... More

We arrived back in England last night after staying at the Naama Heights hotel in Sharm. It was our 3rd time in Egypt and by far the best hotel we have stayed in. As soona s we arrived our room was upgraded to a pool view room. On our first day we was introduced to the hotel maanager Brigitte who... More

I had the pleasure of leading a group of divers for a weeks holiday in Egypt we flew on the 12th Jan 2011 after running this trip for a number of years, staying at a number of dirty filthy hotels in the sharm area. I must say that This hotel was a welcome change, i read all the reviews before... More

When visiting Egypt for the first time with my friend (2 females, 28 & 30 years old) for a relaxing week in the sun we spent some time looking for a decent hotel and reading reviews and were disappointed with this hotel. The hotel decor was dated, dark, old fashioned and just didn't feel clean. Food was poor, although not... More

I Stayed at Panorama Naama Heights with my mum from 13.01.2012 to 20.01.2012 as a last minute holiday As soon as we arrived we checked in and one of the reception staff took the time out to sit with us and advise us on eveything the hotel offered for the week which was a really nice personal touch. We was... More