This is a very nice and well-located Hotel in Medellin, Colombia. Most of the staff is very friendly and rooms are very well maintained. I noticed in the restaurant that dishes and glasses aren’t very well cleaned. I also by mistake left the Do not disturb sign on the door and when I returned at 11:30 PM found my room... More

I went to this hotel while on a business trip in Medellin. It's located in a nice area close to eateries and shopping. I enjoyed the look and feel of the hotel and it was quite clean. However, most people at the hotel are probably there on business and Wifi should be included in the room's prices. Breakfast seemed to... More

I have stayed at the Hotel San Fernando Plaza in Medellin several times and have recommended it. It remains consistant in its cleanliness, service, and comfort. The staff literally bends over backwards to meet your needs. It's conveniently located within walking distance of the most beautiful and exciting shopping centers and the popular Parque Lleras. Very safe area with added... More

Absolutely nothing about this place that is worth giving them a good rating on ... the good parts were average, the bad were truly disappointing. The room is very Holiday Inn ... cheap and undistinguished. No coffee in the room but plenty of mini-bar! The hotel gym provides one of the least encouraging views ever ... just a mouse on... More

Medellin is a great city and this hotel is located in the center of everything. However, i would not stay here again because the rock hard mattress and terrible linens did not allow me to get good nights sleep. A motel 6 provides a better levels of sleep.

We were booked for a week but checked out after only one night. The room we were given had a box spring in place of a mattress. It was hard as a rock. We asked the front desk and the concierge for a different room or at least some extra blankets to layer on top.. Both requests fell on deaf... More

Recently had to go to Medellin for a night and chose San Fernando plaza based upon recommendation from a friend who stays there. Great location in the city. close to our office, meeting rooms, and a short walk to a mall. Food court outside the hotel was great too. Service was friendly and helpful. No complaints at all. Will be... More

Not the best place to recover from a long flight from Europe. Between the adjacent room occupants making phone calls until midnight and the other waking up & switching on a TV at 6 there's not much piece. If the telltale bleep of in iPhone being plugged into a charger is clearly audible, it makes you wonder what the walls... More

This was my fourth stay at this hotel. The location is good, but the front desk service is just terrible, in all four stays we have had problems with the reservations, check outs or to have the Internet service activated in the room. Medellin is a great city and plenty of other accommodation choices, this is not a good one... More