I am rating this hotel as value for the money. The hotel is most definetely not a 4-star hotel, however, it is a good budget hotel. The rooms are clean, most of them are facing the ocean. The area is very safe and it is accross the road from the main beach. The food is basic but there is plenty... More

I was there for a week and the first 3 days without hot water in the shower. I went 2 times downstairs to complain at the reception. At the end I wanted to talk to a manager of the hotel, to ask about some discount, but all of them had off. Isn´t that great, no one of the management works... More

The Cartagena Plaza is well situated in Bocagrande a block from the main street, across the street from the beach and a 5 minute cab ride from the walled city (for about $3.00 cdn). The rooms are spacious and maintained well. The pool of the 18th floor is great for kids and the bar for adults is a few steps... More

I was there last week and all I can say is that I had the time of my life, the hotel is right infront of the beach and just 5 minutes away from the city.The room is very big and clean. The food is amazing and they have a variety of different dishes daily. The roof top pool is amazing... More

Reviewing this hotel is the most difficult review I have written to date. Firstly let me state quite categorically that this is NOT an all inclusive hotel (in the usual sense) and definitely not a FOUR star hotel, perhaps it should be classified as a HOSTAL. There are lots of problems with this place including: There are no grounds There... More

The hotel was represented as a new hotel, in the picture in the internet site. This is a very OLD (and not vintage!) hotel, never restructured since 1990 (or more)! The receptionist is really slow and didn't answer to your request. We went there in December for New Year, a really strange New Year start!!! We waited 3 hours for... More

hotel was represented as a new hotel. the only thing new was the name. this was an OLD hotel and was never renovated. the website pictures of the rooms available were nowhere to be found. the front desk personnel avoided questions about the website and the new hotel advertisement. deception is the name of the game at this hotel.

From the minute we started checking in we could tell the service would not be great. We arrived and had to wait one hour for our room. The receptionists were really slow and they spoke very little English. It was a struggle just to get one glass of red wine at the buffet. In terms of food the proper way... More

Don't go! Everything they say about this hotel is true! It's old and ugly...