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UrbanRoyal Puerta del Reloj

3.5 of 5
Plaza de los Coches Cr 7 # 34-10, Cartagena, Colombia
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UrbanRoyal Puerta del Reloj
Ranked #39 of 100 hotels in Cartagena
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43 reviews from our community

    Trip type
Traveller rating
    16
    21
    5
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    1
Date Rating
San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 26 April 2013

I spent one night at the Urban Royal. I'm certainly glad I spent my earlier nights at the Tcherassi because this place was a disappointment. The room I was given had no natural light and was small. The bathroom was in shambles. There was a small curtain for the shower but why bother when you pretty much flood the bathroom... More

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Belgirate
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 22 April 2013

Superb in town location on a busy but pedestrian square. Great coffee shop with WiFi on the ground floor with excellent breakfast choices for hotel guests. Safe area both day and night. Lots of local places to lunch and lounge. Surprise roof top pool and bar with great views and loads of atmosphere.

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Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 20 April 2013

This hotel is in an ideal location in cartagena and you will be impressed with the view from the rooftop pool which is one of the best things about this hotel. Rooms are quite small but comfortable, spotless, quiet (surprising given the location) and have good air conditioning. Ask for a room away from the lift which "ding dongs" whenever... More

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See 6 more reviews by Siempredviaje for Cartagena
1 review
4 of 5 stars Reviewed 18 April 2013 via mobile

Overall I enjoyed my stay at this hotel. It is located in the old city just 5 minutes from the airport which is nice. Also is only 10 minutes by cab to boca grande. The service is nice and helpful with some speaking a little English. But ask for Jessica, she speaks very good English and can help you with... More

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Horsham, United Kingdom
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 9 April 2013

We have stayed 2 nights at this hotel. We were worried at first, that it will be quite noisy, as we could hear the lift travelling up and down, but since we had the aircon on all night, we didn't hear anything except for its hum. The rooms are good, kept clean and staff are friendly. My only suggestion is... More

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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 March 2013

The old city of Cartegena is amazing, and this hotel is located inside the walls of the old city, right next to the clock tower. We had a nice modern room on the second floor facing a quiet street. Well sound proofed. There is an rooftop pool that is small but clean and has an amazing view of the city.... More

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Bogota, Colombia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 March 2013

This hotel is located in a great location, right on one of the main plazas in the old city. It is clean and modern and has a nice restaurant on the main floor. In other hotels in the old city you can find more of the colonial charm but in this case you are getting modern design and amenities. There... More

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Cali, Colombia
1 review
5 of 5 stars Reviewed 19 February 2013

After a couple years without visit my beloved Cartagena and the first time for my wife, I only can said that the hotel was the right choice.The reception staff is very helpfull. Camilo and Maria Alejandra did an excellent job with Us, they really know how to make guest feel like home, and the same with the staff in the... More

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Melbourne, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 10 February 2013

The hotel itself it awesome - great location right next to the clock tower (walking distance to everywhere), modern building and rooms, excellent food at the cafe downstairs and a really nice rooftop pool. However, service can be really poor. It took almost 4 weeks of emailing to sort out a transfer from the airport to the hotel and then... More

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New York City, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 29 January 2013

We were in CTG for a wedding and opted to stay here due to the more moderate price per night. The hotel is conveniently located to a lot of things in the Old City. The front desk staff were friendly and helpful when we had questions. We generally do not have housekeeping come in during our stays so I cant... More

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Additional Information about UrbanRoyal Puerta del Reloj

Address: Plaza de los Coches Cr 7 # 34-10, Cartagena, Colombia
Phone Number:
Region: Colombia > Cartagena
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 100 hotels in Cartagena
Price range (per night): ₹ 8,369 - 9,299
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
UrbanRoyal Puerta del Reloj is located within the walled city; it is the only hotel located at Plaza de Los Coches, beside the magnificent Puerta y Torre del Reloj. 28 modern rooms with individual air conditioning, cable tv with LCD 42” and complimentary internet access. This fresh and dynamic hotel offers a specialty restaurant, bar, Business center, Board room for 12 people and from the Terrace and swimming pool located on the top floor, enjoy a unique city view. ... more   less 
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UrbanRoyal Puerta del Reloj
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