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All 100 Cartagena hotels

Holiday Inn Cartagena Morros

3.5 of 5
Anillo Vial Cra. 9 no. 34-166 La Boquilla, Cartagena 130002, Colombia
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Holiday Inn Cartagena Morros
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Ranked #21 of 100 hotels in Cartagena
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97 reviews from our community

    Trip type
Traveller rating
    55
    28
    7
    5
    2
Date Rating
1 review
4 of 5 stars Reviewed 10 June 2013

Overall this hotel is very good, there is not much going on so if you are looking to relax this is a great place. The room service was good, but the food was below the quality I was expecting for the price I was paying. Beware of the constant hustling of the beach masseuses and accessories sellers! Always ask for... More

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Bogota, Colombia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013

I have traveled to this property at least 4 times in the last year Pro: Excelent breakfast buffet New building Great Staff Direct exit to a clean beach, with almost no sales people Cons: Kinda far of historic downtown I have made this hotel my favorite in town, you just gotta make sure you get best rates online, well in... More

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HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
30 May 2013

Dear Guest, It is a pleasure for us, receiving your opinions about your experience during your stay at our hotel, it is really important to us, to keep in mind the details of our guests, it helps us to keep improving our services and products. Our hotel assumes with responsibility the service, the quality and the attentions to our guests.... More

Bloomington, Illinois
Top Contributor
53 reviews 53 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 May 2013

The staff at the Cartagena Morros are very professional, courteous and helpful. I could not think of a single suggestion to improve the service they gave. The hotel rooms were spotless, modern, well appointed and gracious. The grounds were attractive. The pool area was inviting. Very nice product.

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Management response:
7 May 2013

Dear Jordan C, We are very grateful for allowing us to hear your experience during your stay with us, for our staff is very important to consider the details of the customers, who feel recognized and distinguished. In our hotel, we take responsibility for the service, quality and attention to our customers offering day by day the best. Again thanks... More

New Jersey
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 April 2013

This Hotel has to be one of the most modern in the city. I must say service is impeccable. Very affordable and extremely secure. The property is located on the ocean, it's very clean and the rooms are very spacious. Pictures will be up soon. Location is prime as it is about 5 minutes from the famous "Ciudad Murallada", 10... More

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HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
16 April 2013

Dear Wayne B, We are very glad that you shared your terrific experience you had during your saying at our hotel. It is very relevant to know all the opinions and comments of our guests, since this help us to improve more. As you could see, our hotel has direct access to the sea and also has modern areas created... More

Bogota, Colombia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 9 April 2013

The hotel is very beautiful! The rooms are comfortable and with a balcony. The pool is great and the beach is very peaceful. The restaurant is great. They also have cars (arranged cabs) that take you everywhere in the city safely.

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HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
11 April 2013

Dear Mrs. Diana G. Thank you very much for sharing your experience, your comments are very important to us, we are very pleased to know that you had a very good stay and has been to his liking different areas of the hotel. we opened just a year ago and our team works to provide excellent service, on your next... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 April 2013

The staff at the hotel were very kind and hospitable. They made sure every detail was taken care off. I was traveling with children and they were very helpful. Breakfast was delicious. The beach was great. If you go, you have to try the coconut lemonade. So refreshing. The rooms are comfortable and clean. The toiletries had coconut scent. Very... More

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HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
3 April 2013

Dear Patricia C, Thank you so much for your comments, it was a pleasure for all the staff at the hotel to receive you and we are really glad you had an excellent stay. Our staff assumes the compromise of offering the best to our guests and customers everyday not only in service but in actualization and permanent training. We... More

Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 March 2013 via mobile

The Room is very comfortable. Breakfast is good and the Hotel Service is kind. What take a star out from this Hotel is the Swimming Pool and beach facilities, they are too small for the number of guests.

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See 3 more reviews by Lamesquita for Cartagena
HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
3 April 2013

Dear Lamesquita, We are glad for receiving your comments about our hotel. Thank you very much for take time to share with us. We are a new Hotel in the City for Corporate and vacational travelers and we are implementing different strategies in order to have different options for guest in the pool area and garden. We hope that you... More

Canada
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 14 March 2013

We spent 5 nights at this hotel and found it very pleasant. It seemed like quite a new place, very clean and attractive decor. Our room was very large with a lovely view over a green area on the other side of the road. The hotel is in La Boquilla which is some distance away from the old walled city... More

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HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
3 April 2013

Dear PicMorDaisies, Thank you so much for sharing your experience with us, we really appreciate the comments of our guests. As you said, we are a new hotel, with barely a year working. It is located near the best beaches of the city in La Boquilla area, and with Cienaga de la Virgen View. We are really glad you liked... More

Boston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 March 2013

I just stayed at this Holiday Inn and felt compelled to write a review for two major reasons. The hotel in itself is amazing - fresh, new, and filled with amenities - I would highly recommend staying here over other 4 Diamond hotels simply because you have all the vacation necessities - full service and a beautiful pool which walks... More

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HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
12 March 2013

Dear Packly, we want to say thank you for share your experience in our hotel. we are very pleased to know that you enjoyed our services. Our staff give their best to improve our services quality. we are going to share your commnet with our management staff. we will wait your next visit to our city and your next stay... More

Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 March 2013

We got to Holiday Inn in Cartagena around 2 am on the 26th february all tired and sweaty driving all the way from Bogota. All good until got to speak to the receptionist. The guy did not speak english, and treated us like $#/#@. The guy gave us the most expensive room. We asked for a room with king bed... More

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HotelCTG, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review
8 March 2013

Dear Sir, teo b I appreciate your comments regarding to your experience in our hotel, we want to offer our sincere apologies for the inconvenience you had with our Front Desk Agent, and that in no way is usual in our hotel. Rest assured that we have taken the necessary corrective actions to prevent recurrence of similar situations again. We... More

 
 
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Additional Information about Holiday Inn Cartagena Morros

Address: Anillo Vial Cra. 9 no. 34-166 La Boquilla, Cartagena 130002, Colombia
Phone Number:
Region: Colombia > Cartagena
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 100 hotels in Cartagena
Price range (per night): ₹10,119 - ₹14,629
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to our new Holiday Inn Cartagena Morros Hotel. It is our pleasure to offer you the most modern hotel for business and leisure, surrounded by a natural environment located in the north of the city at the exclusive area of Los Morros. It is a just few minutes from the Rafael Nuñez International Airport. We are specialists in providing security, quality, technology and excellent service.Just 5 minutes from the Rafael Nuñez Airport, with a spectacular view to the cienaga de la Virgen and direct access to the beach. You will enjoy our modern and comfortable rooms, restaurant, bar, pool, gym, parking, meeting rooms. ... more   less 
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