I have been to this hotel several times. A couple of years ago, the administration changed and I skipped it for awhile. A friend convinced me to go back this year and I was very happy that I did. What I really love about the hotel is the caring administration and staff. All I have to do is ask for... More

If I were you I would not bother trying this cheap, horrible hotel. The location is the best of it (but still not the best in cartagena). The room are small, dirty, old, noisy with very cheap handmade curtains, old blankets with stains (same with towels). the remote control doesnt work, the aircon works partially, it drips water all over... More

Unless you are Coombian middle class yourself and book one of their all inclusive packages with mediocre lunch and dinner included (i.e. You save money for not needing to eat out in fairly expensive Cartagena), don't go yo this hotel. The worst two aspects are that there are only two elevators for 20 floors. Therefore you will spend often much... More

I had friends staying at the Premium in Cartagena last summer and I decided to go back only because my friends were staying there. Well...I was pleasantly surprised to see that there have been many good changes in the hotel since my last stay. They have new people in charge and they have moved things around for the good. The... More

I see people complain too much about Costa del Sol, Palmarenas and Cartagena Premium. I can tell that Cartagena Premium is awful because I was there and they had a big problem with my reservation and the owners are a Spanish couple. The Spanish lady gave orders to employees to fit 13 people in a suite because our reservations were... More

The locations is not near anything, it is not a good idea to leave the hotel by yourself at night unless you take a taxi at the door. I have stayed there twice in the past. They used to be acceptable, but they went downhill with new staff and THEY DONT CARE about guests nor do they know the meaning... More

I worked in hotels my whole life. I would not stay here ever again. The value for money is really not worth it. Pay a little extra and find a known brand and have a better experience in Cartagena. The rooms are not clean. Something was falling onto my clothing from the ceiling and still have no idea what it... More

Oh my God, I hate to say this but this is the worst hotel I ever stayed. I travel a lot but this hotel has nothing to offer. To begin, I arrive at 4:00pm and have to wait because the room is not ready. They don't speak English, the room is smelly & moldy. There is no closet where do... More

I took a chance and decided to travel to the beautiful city of Cartagena from Bogota. I spent just under 250 dollars for a trip that included air travel, 4 night accommodation and 3 meals a day. I did worry however about the quality of the hotel. What I found was a perfectly nice building in the lovely Bocagrande. My... More