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Hotel Santa Cruz

2.5 of 5
Calle de la moneda No 7-54, Cartagena, Colombia
Hotel amenities
Hotel Santa Cruz
Ranked #86 of 100 hotels in Cartagena
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35 reviews from our community

    Trip type
Traveller rating
    7
    13
    4
    3
    8
Date Rating
Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 February 2013

Hotel Santa Cruz is perfect for budget or value travel. It's right in the heart of the old city with a nice balcony to relax on and people watch. It has a sunny rooftop patio where you eat breakfast. The staff was polite and helpful. Contrary to other reviews, I felt safe here and didn't mind being let in and... More

Medellin, Colombia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 November 2012

We stayed in this hotel on the weekend of 3rd November and we recommend nobody stays here for their own safety! At night times they actually lock with a padlock the front door even though they have a buzzer door system, if a fire was to break out you would never get out of the place without jumping off the... More

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4 of 5 stars Reviewed 2 August 2012 via mobile

I read most of the reviews after I had already spent 10 nights in the hotel. I personally loved it, the staff was attentive to my needs, the served me breakfast when I woke up. Yes, the rooms dont have windows, but the a/c was COLD! I felt extremely safe staying at the hotel. Most of the staff speaks english... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 15 July 2012 via mobile

If you have pet rat....don't let it stay here! This place completely misrepresents itself online!! It is a complete dump! How bad?? We paid for a week and left after one hour! It was better to leave our $$$ behind than to experience one more moment in this place. Room had no window, door lock was like family bathroom.....no safety,... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 April 2012 via mobile

This hotel is one block from Plaza Madrid and right in the center of old town Cartagena... There is alot to in this area and there are a lot of bars and restaurants around.. very safe!!! Its not the nicest but it has a bathroom, bed and most important Air Conditioner! Ah, and cheap!!

San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 March 2012

This is a Hotel in a great location in the middle of Cartagena. For the Price is the best you can ask for. People inthe hotel were Exelent. I was like home. Noise is part of Cartagena City. love it would Stay again without Think it Twice. i was in the Room in front of the Street and i did... More

See 2 more reviews by Israel R for Cartagena
Bogota, Colombia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 29 February 2012

On my arrival the staff showed me the room I didn't like it at all. It was nothing like the pictures shown on the Internet. The room was nasty, dark. It didn’t even have a window, plus the area around the hotel was very noisy. It had the feeling of a "love hotel" more than a 2 star hotel. I... More

1 review
1 of 5 stars Reviewed 8 January 2012 via mobile

This hotel sucks infected zebra balls. There is no hot water. Mold on the walls. Paint chips fall on your face while you sleep because the ceiling leaks. If you complain they tell you "too bad you already paid". This hotel is not relaxing, not clean, not accommodating and not anywhere I would ever want to stay again. Invest your... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 February 2011

I totaly agree with the last coments. The worst bit was the rip off price. Room with mosquitoes but no windows, dirty cupboards, empty picture frames.Just very unpleasent. The location good but better hotels at a much less cost nearby. Ended up at the Hotel Sol De La Indias, which was wonderful! I too was fooled by the reviews.

La Paz, Bolivia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 9 January 2011

This is simply a terrible hotel - grossly overpriced in ever respect. Our first room had a leaking air conditioner, no windows at all and no water to shower or even wash our hands. While the receptionist is friendly, her english is very poor. The location of the hotel is good but I suggest you stay at a hostel (we... More

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Additional Information about Hotel Santa Cruz

Address: Calle de la moneda No 7-54, Cartagena, Colombia
Region: Colombia > Cartagena
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kitchenette Room Service
Hotel Style:
Ranked #86 of 100 hotels in Cartagena
Price range (per night): INR3,797 - 5,503
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The most affordable and best location in the historical center of Cartagena de Indias and that offers the best comfort and service rooms have en-suite bathroom, hot water and air conditioning and cable tv ... more   less 
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