The hotel is very nice and elegant. Rooms are big and clean and staff is friendly and helpful. Location is excellent. Location is excellent. Only draw backs are that breakfast, and restaurant generally, does not live up to prior standards. I warmly recommend the hotel.

The hotel is a nice "colonial Style" building. Rooms are exactly as shown in the Mercure Website. Breakfast was ok. The location was very good, in a safe area of Cali, all full of restaurants and bars to have some drinks and even few dances before heading to Mengas or Juanchitos. The service in this hotel was amazing. Workers here... More

Very nice hotel, good location, but I was very dissappointed because when I arrived, they did not have the deluxe/superior room that I had booked and prepaid. After checking, they said it would be possible to have that superior room but I would have to pay an extra charge. I had to argue and show them my voucher to finally... More

This hotel is beautiful. The food was great and the staff excellent.

Great hotel. Prices were resonable and everything was very clean and quite. Our room was spacious and comfortable. We were there with about 15 of our friends and stayed two nights. Everyone had positive comments of the hotel. It is not recommended to go far from the hotel at night especially as a couple or alone. But this could be... More

Check-in a bit slow, confusion about reservation as first cancelled and then rebooked at a better rate. After everything was sorted out they apoligized and offered an upgrade to an executive room. Nice room with hardwood floor and jaccuzibath, very comfortable bed. Location is great, 5 minutes away from the Zona Rosa with trendy bars and restaurants. Good breakfast buffet,... More

I had the pleasure to stay at Casa del Alferez a couple of times between March and April 2009. The hotel has recently been rebranded as a Mercure hotel. It is located in the Granada district, walking distance to a large number of restaurants and bars. The hotel is not very large, and has a fairly homey feeling. The rooms... More

If your not staying at this hotel you are at the wrong place. The staff is great and the location was perfect. Bars and restaurants right down the steet of high quality. If you stay here you will not be disapointed but more surprised by the comfort for the price.Next time i go to Cali this is the place to... More

I have stayed at this hotel in May 2008 and decided to return to the same place in October. It is a truly wonderful hotel with spacious rooms. The staff are always friendly and accommodating. I love the breakfasts which are served until 10:30am. Taxis are always available to take you to other parts of Cali. There is a shopping... More