We checked into this hotel to participate a convention in the city. The overall hotel facilities are reasonably good for what people expected from a 5-star hotel. I wish to particularly mention the food quality, though we eat the buffet few times, the food quality is much better than most of the Chinese hotel could provide, especially the Western food.... More

Since the last visit in the Shangri-La, the hotel improved a lot. The staff is much better trained and friendly, which gives the hotel a touch of real luxury. The rooms are still nice, the breakfast good as ever.

front desk staff is fluent in english and provide excellent check in shang palace restaurant was a little pricey but worth it - excellent food - fusion with a western tilt... location is great - you can walk to many sites

In the main, this is a very nice hotel. Check in is slick and polite, and the rooms, whilst not as big as other rooms in in 5 star hotels, were very comfortable. We ate in the Lobster Bar and Grill and had a very disappointing evening. Because we arrived later than others, much of the menu had gone (they... More

I lodged here after a few years I wasn't and my booking rate was inclusive of airport transfer, breackfast, in room chek in, free internet. Let me introduce that in past I lived in Ningbo for 3 years and I was a "frequent" guest of dinner buffet and Lobster Restaurant due the meetings with vendors and friends. The hotel was... More

We were spending 4 nights in Shangri-La Ningbo with our family of 2 adults and 3 kids (aged 10, 9 and 6). We had the Horizon Premiere Suite with nice view to the river (in 21st floor). The suite had a big livingroom and a nice bedroom. We had 2 extra beds and it was enough, since the youngest one... More

Fantastic room with nice view over the river. Big TV, comfy bed with many different pillows. Excellent breakfast with many choices that will wet your appetite. Good location and easy to get public transportation to airport or nearby factories. Overall will come back next time.

This is the latest 5 star hotel. Rooms ate excellent as are all common spaces . Nice lobby bar a bit noisy as it has become very popular with local crowd that lusts for latest high end venues. Fitness club and pool best in Ningbo.All restaurants are very good especially the steak restaurant. Ask to speak with the chef, German... More

This hotel is in downtown ningbo which is a good location if you have business downtown. If not traffic getting to hotel is long and annoying. Upon arrival I was taken right to my room for check in which is always nice. The room was comfortable, bathroom was a nice size. Lighting was a bit dark but I got used... More