1. The hotel is under constuction and the heat is totally of. 2. The restaurent is closed 3. The temperature in the lobby was around 3 degrees. 4. The shower in the rooms was infected with excessive mold. 5. We payed 4499RMB for 2 single rooms one night 6. The prices in the restaurent is way above other hotels in... More

When I visited the hotel had construction work going on but still very pleasant, the staff were friendly the rooms clean and in general a pleasant stay. The breakfast had alot of variation both western and chinese, the bar was a little bit expensive but still OK.

This was a beautifully appointed hotel with lots of amenities. The fitness center was unheated, and my room once had a smoker, but it wasn't strong. Otherwise, these would have been all 5s!

It may be listed as a 5 star hotel, but it is not. The rooms are worn, the breakfast is not so great, and there is highly likely a prostitution ring at the hotel. If you are picky, travel to Ningbo for a nice hotel. Stay here only to avoid that long trip to Ningbo. There must be something better... More

This hotel was a real treat after a very long day. The lobby is very spaciaous and very much like a Hyatt or Hilton. Decent service, I had Curried Chicken and it was very good. The room was nice. I have stayed in many better rooms, but I have also stayed in a lot worse. Not the glowing review of... More

We recently spent two lovely days at the Hangzhou Bay Hotel. The property is extremely well kept, clean and in a beautiful location. The staff were kind and very helpful. The lobby bar/restaurant is gorgeous and the food is excellent. Evening entertainment is quiet and relaxing ... a nice way to end a busy day of business or sightseeing. The... More