I have been to Chengdu a few times on business and I think it is an ugly concrete monstrosity of a city. I therefore didn't hold out much hope for the Kempinski Hotel....but I was pleasantly surprised! I thought the rooms were very good for the price that I paid and I had no problems with the service. I would... more

After a week in Tibet and lacking accommodations, we were so pleased to stay at the Kempinski in Chengdu. It was like a breath of fresh air! Everything was clean, comfortable, and in working order! Bearing in mind that Chengdu is not like Shanghai or Beijing, it is a second tier city, but has a great sense of southern hospitality.... more

After reading some negative reviews about this hotel, I felt the need to describe my experiences. After arriving at the Hotel at 7am after an overnight flight, the friendly reception staff were extremely helpful arranging early access to my room. The room was clean, spacious with a huge bed and modern bathroom. The prices represent good value for money and... more

I went to Kempinski for business purpose, I hired a room at the executive floor (19th), everything was as I expected it to be (nice and clean room, personal and priviledge service) except from the Internet service, first of all, no wifi, just a cable at the small desk in my room ( I guess I am not the only... more

We stayed at the Kempinski Chengdu for 3 weeks recently and really enjoyed our stay. The hotel, facilities and food are all very good. The rooms were very clean and the staff really friendly and helpful. The hotel is at a great location from which to explore the city. We were very sad to leave at the end of our... more

This was my first trip to China and Chengdu and my first stay at the Kempinski. I was pleasantly surprised on arrival at the hotel as I was not sure what to expect. The 19th floor executive check-in was perfect and after a quick check-in I was shown through to the executive lounge for a drink. I found my room... more

I have been travelling around China for the last 2 years and By now I know that in the lessknown cities you can't expect The western service that we all enjoy back home, but at Kempinski Chengdu they really did their best to make my stay as enjoyable as possible. Rooms were nice, large and most important, very clean. The... more

My first time in Chengdu and first stay at a Kempinski in China. I had the impression that Kempinski was a luxury chain but this is not a luxury hotel... basically a Chinese 3 star. Check In My co-workers arrived just prior to me checked me in... but afterwards they indicated that there was only 1 staff and a long... more

Just stayed at this hotel for 3 nights. As a very frequent visitor to this city, have extensive knowledge of most hotels and wanted to provide my feedback on this property. Overall, it was probably an average hotel. Service Hit or miss here. The reception and front desk services were very good yet when I arrived at 11pm, there was... more