Quite simple these days; all of these chain hotels pretty much have the same bed, toiletries, etc. so it really comes down to the service. Although the room was somewhat dated, I can say that it was still clean, bed was reasonably comfortable, facilities dated but okay nonetheless. However, this hotel's service was consistently poor: - check-in extremely long simply... more

The room was functional. The bathroom was a good size and there was a lot of space around the sink which was helpful. Twice, after arriving at about 11pm at night the door bell rang and the woman seemed surprised to find herself face to face with another woman. I am not sure what they wanted. The bed was hard... more

I'm currently staying at this hotel. It is not a TERRIBLE hotel but I don't think it is worth the money. It is in a good location and it has a nice reception hall but the room I stayed in is not that good... ntohing about the room I'm in is 5 star quality. I was in a room the... more

In every way its meets the usual Crown Plaza standard which is very comfortable. If you walk through the door into a sumptuously decorated reception, all glass and marble, are met by excellent front office staff who process your booking quickly it’s a great first impression. When this is followed by a really nice room immaculately presented its all you... more

I booked a Superior Room + Breakfast and it came up to a whopping RMB 1103, definitely not a value-for-money hotel for a four-star-like hotel. The building and room is visibly aged but is not terrible to stay in. The room and bathroom is clean and tidy with full amenities. It is definitely a decent place to stay for business... more

our room was 1622. the floor is filthy, even the walls look dirty. all the furniture appeared very old so the hotel truly needs a big renovation to keep up with it's 5star rating. the room itself was freezing cold--the heating didn't work so despite us turning up the knob to 30 degree celsius, cold air was still fanning out.... more

Hotel is now (April 2009) somewhat old, everything looks old. Coffeeshop food was OK, but not too many western dishes. Service was friendly and nice. Fee for pick up at airport is outrages - nearly RMB 400, compared to just RMB 60 for a taxi But I for sure would stay there again. more

My cousin and I spent three nights at the Crowne Plaza in Chengdu in October 2008. It seemed to be in a good location. Our room, #1217, faced the front street. I loved the large lobby and the fresh flower arrangements. One, near the elevators, was of Anthuriums, a beautiful display. I joked with the bellhop asking if there was... more

Just returned from a two day break in Chengdu with my wife and daughter aged 3 .5 where we stayed in the Crowne Plaza on Zong Fu Lu . Our main purpose was to visit the Giant Panda Research base basically to catch a glimpse of the giant pandas. The hotel is in a great a location, very near centre... more