After a 12 hr drive from Xian in snow and ice. We were grateful to arrive in Chengdu. On first appearances the hotel is fine but being the CNY holiday period we found the hotel service very poor. We stayed 4 nights in total and wouldnt rate this as one of the best Sheratons I've stayed at. The loction was... More

Basic biz hotel. My pickup car was ~20minutes late. landing at night didnt give a positive feel and calls to the hotel didnt get any response. Nothing to write home about. More

We were only here for 1 night but it was a great hotel for that. They were very helpful, and the facilities were good. More

We stayed here for 5 nights. The hotel was in an okay location about 5 minutes walk from tianfu square, and about 10 minutes from cunxi rd. The rooms themselves seem to be a bit dated, they looked like they were from the 80s, and the shower was quite old and not up to the quality I would expect from... More

We found the stay at Sheraton Chengdu to be pleasant. The hotel is situated in the heart of the city and is a short cab ride or subway ride away from most destinations. The front desk staff/management is helpful and friendly. We had an issue with housekeeping which was addressed by the management fairly promptly. The internet speed is fast... More

This hootel is in the ideal location just near the central square. Also close, just three minutes walk, to the metro. If you are in Chengdu for business, I think you will have difficulty finding a better hotel. When I arrived I upgraded to an Executive Club room. It was well worth the extra 250 RMB. It meant that breakfast... More

We've found the SPG Properties to be really top knotch in China and this hotel was no different. The lobby is beautiful, the rooms spacious and modern, cleaning was on top of everything and the staff was very helpful with us planning excursions. We grabbed lunch in the lobby bar and it was pretty good. Absolutely no complaints- our weekend... More

Friendly and helpful check-in staff. Excellent room with nice city view overloking the sports stadium. Great buffet for breakfast or dinner and well priced by hotel standards. Only blip, the room staff did not replace items used from mini bar and not generally particlarly well tidied....however it was well cleaned. Also the hotel is slightly lacking in atmosphere, compared to... More

This hotel is pretty good. We were there on the night of a concert which was right next to the hotel. The Chinese restaurant in the hotel served a great hot pot, with the famous Sichuan peppers. The room was not very big, but we had been spoilt by our stay in the Regent Beijing. More