This hotel is from an american chain and is normally very expensive. In daong this is not the case. We booked a for 90eur (3 persons) a business suite, breakfast included. Big hotel, staff doesn't speak well english. First charged too much, couldn't cancel it, but eventually everything was alright. We had a big room with 2 televisions and 2... More

Dont be fooled by the fact that this has an American name and is a five star. The staff don't speak ANY English at all. We ordered room service by pointing to the menu. The orders often came with missing items and we wee shocked when the waiters babbled at us in Chinese and making a fuss when we tried... More

We stayed for two nights while visiting the grottoes in Datong (highly recommended btw). We were impressed by the huge modern and clean rooms - a respite from the conditions of Datong as a city. And thought the rooms were good value for money at around AU$60 - $70. However, we had a number of bad experiences with staff. If... More

huge room, lovely bed, breakfast ok but nothing special. Staff was very helpful booking taxis to sights, confirming flight, & offering help. Location easy for transfers to sights/ airport, but not much nearby. (taxi to city center was approx $1.50 US, 6-8 minute)

We had high expectations of this hotel after reading such great reviews. The hotel corridoor was dark (less lighting, dark wood panels on the sides and dark carpets). Had really hard time with the language problem and room service. What was sweet was that they came to the room to take our order two times,as we couldn't understand each other.... More

Overall, really happy with this hotel. We decided to splurge a bit, since we were only in Datong for 2 days.The service was excellent, and staff were really helpful. Would recommend checking out the buffets on level 28 for meals, we had a breakfast and lunch there and found there was an excellent selection of Western and Chinese food. There... More

We stayed for two nights while seeing the sites. Was impressed with beds and service. We were well looked after. Staff were very helpful when I had to use business centre to scan and email documents. They found a good english speaking staff member, who has just started and went out of his way to help. Good location - we... More

Stayed 3 nts here because it is an American brand....an American brand, in China, which unfortunately cancels that out.Their motos is 'You're expectations are exceeded' Unfortunately they were not. We stayed in a club room. Club Benefits: There are none. There is no club lounge. After reading their web site, and I copy and paste this direct from their website:... More

We travelled as a family of 4 and stayed at this hotel whilst visiting the Yungang Grottoes and the Hanging Temple in Hunyuan County. As it was off season, and we arrived late in the evening, the hotel was very quiet and check in was a breeze with our guide. Unfortunately once our guide left us, communication became extremely difficult... More