I have stayed at this hotel several times a year, and recognize some of the staff ao Mr Gano who was helpful during my check out. I must add that your hotel is one of the reasons I continue to want to stay at Shangri-la wherever possible. Overall an excellent business hotel and it would indeed be surprising if you... More

I stayed in this hotel several times in 2012 in valley wing when I was looking for apartments in Qingdao. I currently live in this hotel serviced apartments. I love this hotel, great staff and predictable very good service. The breakfast, cocktail hour, gym/pool, housekeeping, spa are very good. Cafe Yam, Da Vinci restaurants, Q-bar are also very good. The... More

I have to give it to the Shangri-La Qingdao. I've haven't seen more enthusiastic service on my travels for the longest time. The moment our limousine arrived at the hotel, a Guest Relations Officer was already waiting outside the entrance of the hotel (in the cold), ready to guide us to our room. In-room check-in had six staff in our... More

Amazing hotel complex with restaurants of different kinds (Italian, Chinese, Barbecue). Staff is very friendly and helpful. Excellent breakfast buffet. Excellent choice for any pleasure or business trips in Qingdao. As usual in China, there is a lot of construction going around. There is a large building in construction and Chinese workers start early / end late. Not much noise... More

I visited this hotel for just a night but found the room to be clean and comfortable. The breakfast is wholesome, staff very efficient and courteous (I was greeted with flowers upon arrival!). The L'Occitane ladies' specific toilette was a pleasant surprise as was the other essentials a lady might require. Next time I hope to spend more time at... More

I have now visited this hotel property for the past 2 years, approximately 9 times. It seems that everytime I revisit, the hotel staff continues to offer a consistent service and hospitality. The key is that I know what to expect when I am there. The amenities that the hotel offers fills my every need from excellent and diverse food... More

Hv been one last night after a long trip in China before taking the flight out to Kix. Lobby is impressive and check in (at a couple of different locations) was quick and friendly. Rooms are gorgeous (not sure of room type, please check on the website when booking) as somebody else arranged. Wide, view on the skyline from a... More

This hotel lives up to the brand’s legendary reputation in Asia for flawless intuitive service. The level of training is difficult to describe without experiencing it first hand. A traveler need not want or ask for anything as the staff seem to “just know” what I needed. By simply making eye contact you are met by a warm smile from... More

Valley wing with its 20th floor lounge was fantastic. Not the usual tables and chairs, but truly a lounge experience with well trained and attentive staff, private seating areas for business, and wonderful views of the city. Breakfast was wonderful. I had a corner suite with large living room for private meetings, lovely fruit and water set up. Spilled something... More