We have stayed here a couple of times, each time in a 2 bedroom suite which is perfect for our family of 2 adults and 3 children. The suite is a great size, very comfortable and clean - with everything provided for a family stay. I always find it very strange that although the suite has 2 bedrooms, only one... More

The Citadines is one of the smaller Hotesl in Suzhou. It is value for money if no high luxus is exscpected. The rooms are appartments with full kitchen. The rooms are clean , modern and nice to look at without showing too much luxus. The room installings are in good condition and the staff is quite friendly. If you search... More

too long to list all problems, just the highlights, main problem is the housekeeping, this hotel used to be OK when it was still under western management, but since they handed it over to local chinese managers it has gone downhill: - the smell of rotten food in the breakfast room - the dark stains on the sheets & pillows... More

Stayed there during a business trip. Can say that the quality was just a homy quality, not luxurious. Can't blame it, as it's just a service apartment. Anyhow, I found it nice to stay as the location is quite strategic, you can find a bus stop and taxi stand just by the gate. Staffs are nice, they can't speak English... More

Citadines XInghai was probably one of the not so fantastic hotel under Ascott Grp. Firstly, their bathroom amenities was miserly (only provided toothbrush, tooth paste, shampoo and soap), there was no hair conditioner, body lotion or a decent comb in sight. The aprtment deco was relatively simple and too squarish and plain for my liking. The only plus point is... More

Stayed at Citadines Suzhou Xinghai for 6 days. The room or so called service apartment is quite plain (something like a 1 bedroom HDB flat in Singapore) but it come with LCD TV, Hi-Fi System and there is also a small kitchen with cooking facilities. Price is very reasonable considering that it’s located in Suzhou Industrial Park-SIP (Renaissance Suzhou is... More

At Citadines Suzhou Xinghai the room is nice with LCD TV, Hi-Fi System in the room also have cooking facilities, GOOD