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Sofitel Suzhou Hotel

5.0 of 5
No.818 Ganjiang East Road, Pingjiang District, Suzhou 215005, China
Hotel amenities
Ranked #26 of 603 hotels in Suzhou
4.0 of 5 stars 180 Reviews
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180 reviews from our community

    Trip type
Traveller rating
    65
    82
    22
    7
    4
Date Rating
MrLoop1
London, United Kingdom
Senior Reviewer
9 reviews
11 helpful votes
5 of 5 stars Reviewed 6 February 2012

I stayed here for 1 night so I could get two days of sightseeing in Suzhou from my base in Shanghai. The hotel is superb - staff who go above and beyond the call of duty, very nicely decorated, lovely room, great location... Highly recommended. I would suggest investing in a good map of Suzhou though as the one provided... More

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Posted by an Accorhotels.com traveller
Shanghai
3 of 5 stars Reviewed 30 January 2012

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Posted by an Accorhotels.com traveller
Yiwu
4 of 5 stars Reviewed 25 January 2012

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Wooyuann
Reviewer
5 reviews
5 of 5 stars Reviewed 6 January 2012

Very good location and super nice comfortable room, very close to the scenic spots and pedestrian street! Breakfast there is very good also, multiple choice with quality food, sure will come back again More

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mark0171
Singapore
Senior Contributor
26 reviews
12 helpful votes
4 of 5 stars Reviewed 6 January 2012

Good location, next to the pedestrian shopping areas. The reception staff were excellent, helpful and polite. Good room, breakfast was good. More

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Posted by an Accorhotels.com traveller
Perth
5 of 5 stars Reviewed 4 January 2012

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KwongWing
Posted by an Accorhotels.com traveller
Singapore
1 review
4 of 5 stars Reviewed 10 December 2011

GREAT location. Central location makes for easy strolling for shopping, eating and watching movies. Rooms are priced a bit higher than the local Chinese hotels but the location makes up for it. Hotel staff are very professional and helpful in offering ideas for touring the area. Nearest airport at Wuxi is just 40 mins away by car. More

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Posted by an Accorhotels.com traveller
Tacoma, WA
2 reviews
10 helpful votes
4 of 5 stars Reviewed 2 September 2011

The hotel was great, from the check-in staff to the maid service. There was a lot of construction on the street, however the room was still very quiet. I guess as a result of the construction, finding a taxi was a bit difficult. They were never available near the hotel. More

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SYlee50
Taipei, Taiwan
1 review
5 of 5 stars Reviewed 12 August 2011

When we checked in (the night of June 26), the counter reception staff(male) gave us a very cordial reception, besides he reminded us to take umbrella if we went out, since there were showers suddenly at that time. He warmed us. Many thanks. More

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Guido Milner, General Manager at Sofitel Suzhou Hotel, responded to this review
19 August 2011

Dear Sir/ Madam, We very much appreciate your comments regarding your stay at the Sofitel Suzhou. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Travelgypsyisme
Cairns, Australia
Senior Contributor
48 reviews
44 helpful votes
2 of 5 stars Reviewed 26 July 2011
1
person found this review helpful

Sofitel is my favourite hotel chain. unfortunately this one is the exception to the rule. The rooms are 'okay' but the restaurant did not have enough saucers for guests, and that was if you could get a coffee or tea, and wasnt really worth the trouble. Cheese off the buffett you have to pay for. Alot of work going on... More

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Guido Milner, General Manager at Sofitel Suzhou Hotel, responded to this review
19 August 2011

Dear Guest, Thank you for taking the time to write about your recent stay at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the issues you have mentioned. We have taken note of your comments and have reviewed them in detail with the relevant teams. Rest... More

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Sofitel Suzhou Hotel Also Known As

  • Sofitel Suzhou
  • Suzhou Sofitel
Address: No.818 Ganjiang East Road, Pingjiang District, Suzhou 215005, China

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Sofitel Suzhou Hotel
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