I can't say enough good about the service at this hotel. Since 2009 I have visited at least 5 times and every time I come away thinking that this property epitomizes what excellent service is. The staff goes out of their way to make guests comfortable and feel genuinely welcome. I am pleasantly surprised that I am recognized and welcome... More

A nice and clean hotel in Wuhan. The rooms are good maintained and well setup. Good and fast room service. Breakfast is at the Wu Cafe with excellent service and a good choice. Overall a pleasant hotel with very friendly and well trained staff.

This is an OK hotel, but when you compare it to other 5* hotels it starts to fall apart. Fair enough, they are in Wuhan, so it must be difficult to get things done properly, but it's still not that good. Dated and a bit boring, they make up for it by trying really hard on the service front, which... More

Is A Business-friendly Hotel Located In Central Wuhan, Close To Zhongshan Park, Wuhan Museum, And Wuhan International Convention & Exhibition Center. Other Area Points Of Interest Include Tortoise Mountain Tv Tower And Guqin Tai. Good Staff, room so confortable, very big buffet in the morning, fitness center for your relax after hard business days

Wuhan is not my preferred city in China. It is industrial and you usually spend long hours in transportation. So when I arrive at the Shangri La, I know I am in a heaven of peace. They always do their best to accomodate me. Only the gym is a bit old and would need some investment in running machines.

Although we only stayed one night at this beautiful hotel, we were pleasantly surprised at the quality and nice atmosphere of this hotel in the middle of China. Wuhan is a big city, but it is still not as well known for foreigners as Shanghai or Beijing. However, this Shangari-la hotel is definitely comparable to any good 5-star hotels in... More

good location in wuhan and overall a comfortable stay. but was most delighted by the food served in the restaurants in the hotel. i've had my fair share of atrocious food in china hotels but this being Shangri-La, lives up to its name with its Shang Palace restaurant!

The buffet was very nice. They have two workers, one German and one Australian who are very helpful and friendly. The lobby is simply stunning. Unlike other hotels in China, this hotel has a VERY spacious room and spacious bathroom- the shower and the tub were simply huge. The maids are great, just put your shoes in a box and... More

great staffs. was staying in executive floor, great room and bathroom. excutive lounge breakfast is top class Choices for diner are a bit limited on the buffet if you come too late.